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Netflix to cut streaming quality in Europe for 30 days

bbc.co.uk

171–180 of 763 posts

Re: Netflix to cut streaming quality in Europe for 30 days

#171

Earlier quoted context omitted.

On a related note, if you watch Netflix in Chrome or Firefox then you're only getting a resolution of 720p. Google Chrome Up to 720p on Windows, Mac, and Linux Up to 1080p on Chrome OS Internet Explorer up to 1080p Microsoft Edge up to 4K* Mozilla Firefox up to 720p Opera up to 720p Safari up to 1080p on Mac OS X 10.10.3 or later *Streaming in 4K requires an HDCP 2.2 compliant connection to a 4K capable display, Inte…

Wow, they should really make that clearer, especially since IIRC they charge for 4K streaming... This is probably how they get away with providing 4K without destroying their network: by making people think they are getting 4K when most are really are just watching 720p

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Re: Netflix to cut streaming quality in Europe for 30 days

#172
post #93

Earlier quoted context omitted.

Here in Berlin my DSL connection has been awful since the social distancing began. And many of my friends have complained of similar problems. Frequent disconnections, broken up zoom calls. Though ironically the streaming has been fine from both Netflix & Amazon.

I've had disconnected Zoom calls here (Netherlands) as well, but it seems that's just Zoom not being able to handle the traffic because Google Hangouts and MS Teams are both fine. And Netflix and Disney+ are also working fine.

It could be that they don't have local edge servers in the Netherlands, we are using Zoom very heavily here in the UK and its working well with our colleagues here and in the US but some European countries including Netherlands are breaking up or disconnecting. I think Zoom are using AWS.

Re: Netflix to cut streaming quality in Europe for 30 days

#173

A few months ago there was blog post posted here from a guy making movie reviews. In the blog post he described how he managed to get 4k Netflix screenshots on his Chromecast. The effort he made was enormous and involved reverse engineering the Netflix data protocol (I probably worded this wrong). When doing that he found out that Netflix streaming in 4k isn't actually 4k. Again not exactly sure how this worked but t…

On a related note, if you watch Netflix in Chrome or Firefox then you're only getting a resolution of 720p. Google Chrome Up to 720p on Windows, Mac, and Linux Up to 1080p on Chrome OS Internet Explorer up to 1080p Microsoft Edge up to 4K* Mozilla Firefox up to 720p Opera up to 720p Safari up to 1080p on Mac OS X 10.10.3 or later *Streaming in 4K requires an HDCP 2.2 compliant connection to a 4K capable display, Inte…

This is really driving me nuts... Netflix is consistently giving me subpar resolution in firefox. It's quite rare that I even get 720p. Yet switching to microsoft edge, boom suddenly it's great.

There used to be some extensions to switch the resolution up on chrome and firefox, but I do believe they're not working anymore.

Another case for piracy I guess.

Re: Netflix to cut streaming quality in Europe for 30 days

#174
post #144
post #127

Earlier quoted context omitted.

Last mile networks do.

Yeah, but nobody trusts ISPs to prioritize traffic; that's what the decade of net neutrality discussion has been about. If they start prioritizing Zoom over Netflix now, it just opens the door to continuing that prioritization (for pay) after the crisis.

@Hamuko you don't need to buy it, the ISP owners will quickly buy that argument for you :)

Re: Netflix to cut streaming quality in Europe for 30 days

#175
post #47

Earlier quoted context omitted.

Why would they? Do they pay you back when your ISP can't provide enough bandwidth for 4K? How much is 4K on top of regular Netflix service? Is it worth worrying about?

Why would they? Because they charge extra for it and they're themselves have stopped providing this service.

Weren't they told (or asked) to?

Re: Netflix to cut streaming quality in Europe for 30 days

#176

A few months ago there was blog post posted here from a guy making movie reviews. In the blog post he described how he managed to get 4k Netflix screenshots on his Chromecast. The effort he made was enormous and involved reverse engineering the Netflix data protocol (I probably worded this wrong). When doing that he found out that Netflix streaming in 4k isn't actually 4k. Again not exactly sure how this worked but t…

I think this is the one you need. Interesting, thanks for the suggestion to search for it! https://lars.ingebrigtsen.no/2019/02/14/adventures-in-netfli...

I did not read the whole thing, but could it simply be that Netflix detects whatever technique the author is trying to use and that something is up, so it defaults to non-4K streaming?

Re: Netflix to cut streaming quality in Europe for 30 days

#177

Earlier quoted context omitted.

While the whole world is trying to deal with the worst pandemic in 100 years, you are going to have to adjust your expectation levels for bullshit.

The technical needlessness of this decision has been thoroughly reviewed in this thread; therefore this is just a fear-based decision because of the panic. Why should anyone tolerate pointless moves like this to appease people that are panicking?

I don't think it's a fear based decision, it would without a doubt reduce their costs considerably.

Netflix runs on AWS and while they are paying a special rate they are still paying through the nose.

Netflix is operating at a loss, has a mountain of debt and it's most profitable when people maintain their yearly sub and binge 1 show ever 2-3 months basically the same way gyms make their money you pay for a year, go for 3 weeks in January a week before easter, few more weeks in late May - June and maybe then a bit after thanksgiving.

Also I asked Netflix chat if this will be applied in the UK they told me yes but also told me 2 interesting things.

1) It will not affect all customers all the time, 2) it's up to 25% bitrate cut.

I have a very strong suspicion that what Netflix is doing is basically a population wide A/B study on how reduction in bitrate will affect viewing habits during a time when people aren't likely to unsubscribe from their service.

This will be quite invaluable to Netflix especially if they'll will find out things like different countries and different user profiles may have different tolerances to lowered bitrates.

I don't care if people would think this is a tin foil hat conspiracy anyone who's thinking that Netflix would not have the data profiling how every user reacts to this change which could allow them to tweak bitrates on a per-user basis in the future hasn't seen any of their talks about just how they use viewer data to tailor their service.

Re: Netflix to cut streaming quality in Europe for 30 days

#178
post #144

Earlier quoted context omitted.

Yeah, but nobody trusts ISPs to prioritize traffic; that's what the decade of net neutrality discussion has been about. If they start prioritizing Zoom over Netflix now, it just opens the door to continuing that prioritization (for pay) after the crisis.

@Hamuko you don't need to buy it, the ISP owners will quickly buy that argument for you :)

And the EU can then take action against the ISPs. The EU hasn't been particularly hands off.

Re: Netflix to cut streaming quality in Europe for 30 days

#179

Earlier quoted context omitted.

Here in Berlin my DSL connection has been awful since the social distancing began. And many of my friends have complained of similar problems. Frequent disconnections, broken up zoom calls. Though ironically the streaming has been fine from both Netflix & Amazon.

If streaming works, but zoom doesn't, maybe the issue is with the zoom servers?

I’ve had other disconnections and sporadic complete DSL outages during the day. It might be there’s more traffic during the day when people are performing work duties from home.

Netflix might also be good enough at queuing up downloaded portions of the film ahead of time that the brief outages don’t affect the viewing experience.

Re: Netflix to cut streaming quality in Europe for 30 days

#180
post #103
post #50

Earlier quoted context omitted.

You know, right now is not a time to be thinking about your ability to get the luxury service and goods you're used to. It's about us all staying alive and keeping each other alive and making it through this. Maybe you have to do with a little bit less than you're used to, maybe you don't think it's fair because you've paid $5 extra for your extra stream quality. None of us think what's happening is fair, but we have…

I don't mean to strawman but are you saying luxury businesses should be able to get away with not delivering on what their customers pay for because we are in an unexpected situation?

I'm no lawyer but I would think that there would be exceptions to their policies in times of crisis
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