> This topic is harmful to people and we shouldn’t discuss it It would be so very refreshing to hear a company just say "let's not throw incendiary memos around at work; it upsets people", instead of feeding the fire with a rationalized social stance. Actually, I _have_ seen great CEO's defuse situations like this. I don't understand why it's not done more often.
Regardless of what the issue was, the offended people may take further offence to being described as being upset.
> Actually, I _have_ seen great CEO's defuse situations like this
Which CEO? I'd love to see an example of this. Do you have a link or story to tell?