I have come to the conclusion that commercial offerings in the government space are just fucking over the taxpayer and should be replaced by open source services maintained in specific ways
- OSS for gov should be seen as a pro bono "year out" for professionals on their journeyman year
- OSS needs to be funded at government level for development and for ops separately. Something like a kickstarter / auction for features and for support
- this oss suite gets to become well known and cross supported - because so many small companies work on it they can become a matrix like support network - no worries that there is not a single huge supplier "supporting" their crap source, here comes a "Guardians of the Galaxy" web of small ships all able to pick up the load from another because they all know this big code base
- This is partly "let's bring our government into the digital age, but more importantly its "let's bring all governments" - including those not so democratic. Look at how the GDPR just made itself the default. Now think of every small interaction with government being designed with individual agency in mind. this is potentially the biggest act of cultural "laying down of rails" since the Napoleonic code. Shall Western democracy do it?
- remember "developer hegemony" - this is where such firms would do well
Any way - bed time so not well put but it all popped into my head so wanted to share