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IBM's 18-month company-wide email system migration has been a disaster: sources

theregister.com

151–155 of 155 posts

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#152
To any IBMers commenting - why would you shoot your own company in the foot? Yes people are suffering and trying to get by. Yes there are great and not so great people, in any company. It's a big migration and someone f*ed up. Do you really want to hurt stock prices, and the company by blowing off steam about it? Get back to work!!!!

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#153

IBM has a major Slack outage at least once a week for most of this year. I don't know really whether it's a Slack problem, or an IBM problem, or if trying to split off Kyndryl at the same time is just too much, but it's always having rolling outages.

I am an ibmer and dont see a slack outtage every week let's get back to work and do well for our company instead of speculating, sharing anecdotes. Hey, you have IBM stock, probably. Do you want it to be worth anything?

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#154
post #101

IBM-er here. yep, it's kinda a disaster, but tech savvy people can access their mail (clearing cache & cookies every few hours helps for some folks). Funny thing, IBM tried to move to Exchange for years , but it failed every time. Turns out, calendar integration (between Exchange and Verse/Notes) is tricky. Especially if you have to do it for 300000 accounts. To be frank, I haven't received any meeting invites in 3 d…

Migration from Lotus Notes is always horrible. In 2011 I worked on many migrations to Google Apps for Business (GSuite, Google for Work etc) and there was only one person in all of Google who understood Lotus Notes and could maintain the migration tool he had created.

And every time a big user moves away from Lotus Notes (and other such dinosaurs, such as Cobol), it gets harder as this knowledge becomes more niche. The people doing it spend the rest of their career at that combany and that's it.

Re: IBM's 18-month company-wide email system migration has been a disaster: sources

#155
post #8

So a migration from Lotus Notes to what? It wasn't clear to me in the article.

The actual transition is said to be from servers they sold to servers they still own. But they have at least three email systems, apparently (Outlook, Notes, and something called Verse are all mentioned), and I wonder if this is part of the issue. Three email systems could be worse than any one of them?

Wouldn't a sane approach be to settle on one system first? Or to upgrade one of these to the target one? Migrating all of them at the same time sounds incredibly complicated, with no fallback option if something goes wrong.
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