I think it's a bit fashionable here at HN to lambast enterprise software (and companies). I myself find a guilty pleasure in doing so. We like to call them incompetent. But these companies do something right. If not software then in sales or marketing.
Software horror show: SAP Concur
141–150 of 184 posts
Re: Software horror show: SAP Concur
#142Earlier quoted context omitted.
No, sorry to burst your bubble but the SAP UX is bad and it is proven by all the people trying to build their own front ends on top of it.
No bubble to burst, SAPs UI sucks. As does any other ERP system I saw. I never disputed that, but that is actually not the point. And all those front ends I know don't cover the core functionalities of ERP system anyway. The fact only UX, which is different from UI, was again adressed, and none of the other points I mentioned, kind of proofs my point.
I get you have some knowledge here and so want to talk about it, but should do so in the knowledge that you're doing so in spite of its relevance, not because of it.
In a similar way if someone criticises the Amazon UI, coming in saying, "But no one's addressed my comments on how hard logistics and warehouse management are" would be a non sequitur.
Re: Software horror show: SAP Concur
#143Earlier quoted context omitted.
I have a similar thing with people who think snow is white. Joseph Stalin also thought that, and he killed 50 million people!
Come again?
Someone thought SAP was bad and messed up an implementation, therefore people who think SAP is bad mess up implementations.
Someone thought snow was white and killed 50m people, therefore people who think snow is white are mass murderers.
Re: Software horror show: SAP Concur
#144My particular annoyance is Concur "punishes" you for having the temerity to disable tracking cookies (which is a legal requirement to be the default, and they're based in Germany so there's no excuse). Every time you select this option, which is every time I do an expense, it sits there for many minutes pretending to update my preferences.
I don’t think the law on tracking cookies applies to your work tools on your work computer
Re: Software horror show: SAP Concur
#145I don’t understand the disdain here in Hacker News for enterprise software. Every now and then this type of post would show up, decrying how terrible the user interface is or how awful looking the fonts are and how they can program the same functions in 1000 lines of code and support thousands of users. These companies have revenue in the billions. They have enabled large companies, since before many of us were born.…
What you say is true, but these companies aren't successful because their products are usable. They succeeded because of their first-mover advantage, lack of alternatives, and compliance requirements that raise the cost of competition. We don't owe them any respect when it comes to UX. I can see how it gets tiresome reading repetitive arguments, but a solid theory undergirds all the criticism: that one way to beat SA…
There was a comical reference to Tesla. If you’ve only experienced the user experience headache that Tesla forces on you every time they have a major software update (at least 2x a year). The muscle memory has to adapt.
Re: Software horror show: SAP Concur
#146Earlier quoted context omitted.
I think you have the incentives backwards here. When you use your own credit card for company expenses, you can rack up tons of personal benefits. The company would prefer you to use their card so they get those instead. A few years ago Google, for example, cracked down and started requiring company cards for expensive purchases like flights.
Credit card rewards typically represent around 1% of transactions. For a cross-country trip with a $500 flight, 3 night at a $200 hotel, 4 $25 taxi trips and 9 (average) $20 meals that works out to 1% of $1380 or $13.80. In exchange for this modest benefit you will need to keep receipts and do data entry for about 15 items. If you forget a single meal receipt or accounting disputes a single charge, you’re already in…
Re: Software horror show: SAP Concur
#147Earlier quoted context omitted.
Come again?
Sibling comment nailed it. It's just a brief analogous category error. Someone thought SAP was bad and messed up an implementation, therefore people who think SAP is bad mess up implementations. Someone thought snow was white and killed 50m people, therefore people who think snow is white are mass murderers.
Now someone has to come up with something that solves all the other challenges industrial enterprises have. And tell them whatever alternative was developed is actually so much better that an ERP system change is warrented.
Re: Software horror show: SAP Concur
#148Earlier quoted context omitted.
No bubble to burst, SAPs UI sucks. As does any other ERP system I saw. I never disputed that, but that is actually not the point. And all those front ends I know don't cover the core functionalities of ERP system anyway. The fact only UX, which is different from UI, was again adressed, and none of the other points I mentioned, kind of proofs my point.
The other points you mentioned weren't relevant to the UI or the UX. That's why no one's addressing them. I get you have some knowledge here and so want to talk about it, but should do so in the knowledge that you're doing so in spite of its relevance, not because of it. In a similar way if someone criticises the Amazon UI, coming in saying, "But no one's addressed my comments on how hard logistics and warehouse mana…
Re: Software horror show: SAP Concur
#149Previous discussion: https://news.ycombinator.com/item?id=33857694
Re: Software horror show: SAP Concur
#150Earlier quoted context omitted.
Did you really have to add a jab at vegan food and renewable energy in there and somehow make this about politics? Where is this weird (and frankly suspicious) hostility against either of those even rationally coming from? No need to act as if "crazy HN hipster developers" (apparently your perspective) are the only ones who don't understand that there is a very good reason why SAP is still used at Apple and Google.
The funny thing is that people are easily offended these days simply by including trigger words they don't like to see in a negative context. I'd invite you and other downvoters to re-read my prose again. The focus was not on someone's personal choices but how those catchphrases are (ab)used in a context to promote something "healthy", yet the next month that company will be ready to lay off 70% of their workforce wi…
Otherwise why inject politics and talk about triggering? You are doing the framing.