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Software horror show: SAP Concur

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101–110 of 184 posts

Re: Software horror show: SAP Concur

#101
post #99
post #94

Earlier quoted context omitted.

The blame is now even more clearly on the employees. They get the hassle of expenses because they want the kickbacks.

You still have to file the expenses even if you use the company card, at least everywhere I’ve worked.

Yes, the company needs your receipts for tax compliance.

Re: Software horror show: SAP Concur

#102

Earlier quoted context omitted.

That is the crux of it. I have a background in finance, and I think everyone is missing the problem that this is trying to solve. People are careless when they claim expenses. They claim for things they lost the receipt for and then they try and pressure some accounts clerk into forcing it through. They make careless mistakes like multiplying their milage by the wrong rate, because they don't see why they should have…

Wouldn't a flat per diem payment make more sense then? That way you don't need the complex (and presumably pricey) expenses software, and you don't torture your employees with it when they could be doing something useful.

Even if you have a per diem you still need to expense things, just less of them. So the system still needs to exist.

Unless your per diem is completely over the top, you'll need to expense flights, hotels, team dinners, client dinners, etc.

Re: Software horror show: SAP Concur

#103

Earlier quoted context omitted.

People do realise that. That doesn't mean SAP has a good UI.

Until we have a discussion about things like inventory valuation and write off rules across coubtries and business units, the use of production orders, demand forecasting, monthly closure across sites, countries and lefal entities, assets and corresponding write offs and how all of that is integrated in one sofware suite, and how those systems do one thing better than others, I highly doubt people do get it. So far,…

No, sorry to burst your bubble but the SAP UX is bad and it is proven by all the people trying to build their own front ends on top of it.

Re: Software horror show: SAP Concur

#105

Earlier quoted context omitted.

Until we have a discussion about things like inventory valuation and write off rules across coubtries and business units, the use of production orders, demand forecasting, monthly closure across sites, countries and lefal entities, assets and corresponding write offs and how all of that is integrated in one sofware suite, and how those systems do one thing better than others, I highly doubt people do get it. So far,…

No, sorry to burst your bubble but the SAP UX is bad and it is proven by all the people trying to build their own front ends on top of it.

No bubble to burst, SAPs UI sucks. As does any other ERP system I saw. I never disputed that, but that is actually not the point. And all those front ends I know don't cover the core functionalities of ERP system anyway.

The fact only UX, which is different from UI, was again adressed, and none of the other points I mentioned, kind of proofs my point.

Re: Software horror show: SAP Concur

#107

My personal experience so far is that the whole SAP ecosystem is a great way for incompetent people to print money. I’ve worked for companies that ran SAP and paid obscene amounts of money for SAP consultant and developers to write terrible code using their proprietary language. We had this issue with a certain report that was outputting weird values. Company had to pay the partner for support. I’ve skimmed over the…

> I’ve skimmed over the code and it was processing hardcoded index positions. I repeat the person who did that had no concept of a loop. Since the query was returning more than 250 results the remaining rows were being ignored.

Unrelated, but this reminds me of a time when I had to write some code in some proprietery programming language in some industrial automation project to program a PLC. The language was similar to Visual Basic but lacked support for basic things such as for loops. I spent some time creating a "meta-language" that would compile code down to this language with added support for loops and some other stuff. Then I would paste the compiled code in the proprietary software each time I had to change anything.

Re: Software horror show: SAP Concur

#108
post #52

I don’t understand the disdain here in Hacker News for enterprise software. Every now and then this type of post would show up, decrying how terrible the user interface is or how awful looking the fonts are and how they can program the same functions in 1000 lines of code and support thousands of users. These companies have revenue in the billions. They have enabled large companies, since before many of us were born.…

As a sysadmin i often get dealt the worst part of programs. I get thrown for the update stuff but never actually use the programs so i never get to say "well it's a pain tp update but a joy to use". When i was sysadmin in a small firm, updating SAP components was always the single most furstrating experience, and we ran Matlab. As someone who has a degree in CS who had to go through "enterprise programming" courses,…

I greatly enjoy my Tesla every time I drive it.

I have never enjoyed using SAP or Oracle products.

Re: Software horror show: SAP Concur

#110
post #52

I don’t understand the disdain here in Hacker News for enterprise software. Every now and then this type of post would show up, decrying how terrible the user interface is or how awful looking the fonts are and how they can program the same functions in 1000 lines of code and support thousands of users. These companies have revenue in the billions. They have enabled large companies, since before many of us were born.…

What you say is true, but these companies aren't successful because their products are usable. They succeeded because of their first-mover advantage, lack of alternatives, and compliance requirements that raise the cost of competition. We don't owe them any respect when it comes to UX.

I can see how it gets tiresome reading repetitive arguments, but a solid theory undergirds all the criticism: that one way to beat SAP, oracle, Microsoft, etc. Is to provide a better user experience.

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