141–150 of 183 posts
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Isn’t the hotel screwing Booking.com over in that scenario?
In all fairness, Booking.com is screwing everyone over, so it seems to balance things out.
I implemented this functionality for a certain SaaS with many large customers. I made sure to have a scalable way to measure unique viewers across different time frames. Only after we launched it, we realized all our competitors just put a random number that looked nice.
> competitors just put a random number that looked nice Is this even legal? It seems this is used to mislead the customer.
If a company asks me to implement something I believe is illegal I ask for clarifications from a lawyer. Since I wasn't asked to implement this in a "wrong" way, I never looked into it further.
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Small claims court?
For me, in the end I disputed the charge with my credit card and they sided with me when I send pictures of the hotel. The single collective bathroom (yes) had no locks on the door (yes).
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For me, in the end I disputed the charge with my credit card and they sided with me when I send pictures of the hotel. The single collective bathroom (yes) had no locks on the door (yes).
wife had rented via airbnb in london a few years back. Booked for... 10 days. It was close to $2000. Got there - TV broken. No curtains on window in main room, which faced an office block close enough where people could see you and you could see them. You had to walk between bedroom and bathroom through the main room. Leftover food in the fridge ("you can eat that if you want, previous people didn't finish it"). 2 ha…
Heh, VRBO said the exact opposite to us. Essentially "you should've stayed at the property, but since you left, we can't help you". One of our major complaints was that you had to walk through he first bedroom in order to get to the second. For two adults, that's just a stupid arrangement, and should've been mentioned up front.
Bit of a meta comment but: I love the author's rewriting of javascript into "human-readable" code[1], while retaining the same visual style as code written in an editor. It feels like an excellent way of representing what is inside the programmer's mind when writing the code, and I will probably try to replicate it next time I coach a new student. [1] https://miro.medium.com/max/700/1*aXnY3j41mO3AShqSGiYgBA.png
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>Thing like 70% off on pair of shoes, that just had their price increased by 90% for 1 minute, just so there was a record in the database that they actually had higher price, nobody cares that they never sold at the high price. In my country this is explicitly illegal. A good or service must be sold for a certain period of time (2 weeks I think) before it can be used as the pre-sale price. I've only heard this in rel…
What country is that, if you don't mind saying? I'd love to cite that example when friends who work in marketing start to babble about "cool tricks" they can do next time.
Bit of a meta comment but: I love the author's rewriting of javascript into "human-readable" code[1], while retaining the same visual style as code written in an editor. It feels like an excellent way of representing what is inside the programmer's mind when writing the code, and I will probably try to replicate it next time I coach a new student. [1] https://miro.medium.com/max/700/1*aXnY3j41mO3AShqSGiYgBA.png
>retaining the same visual style as code written in an editor I think its just their editor's syntax highlighting, likely for Javascript. Highlighting numbers in a different color definitely helps, but highlighting a very small subset (I assume only in and of) of random prepositions doesn't really do much.
The first time we booked a place on Booking.com, we were anxious the entire afternoon. Not sure if things have changed, but at that time they made it feel like a racing game, flashy countdowns, everything but THAT place sold out in the area, OTHER PEOPLE WERE LOOKING AT IT, several email notifications in the span of hours because we haven't decided yet, and now it might be TOO LATE if we refresh the page. I wouldn't…
The way the pay-per-click machine works, is you pay like 3$ for 'hotels in amsterdam', their average (public info) commission is 15%. Looking at booking.com/amsterdam you can see vague idea about average price, lets say most bookings are 2 nights, then you can get ballpark average reservation of around 200$, 15% of that is 30$. So for each room they sell they can buy 10 clicks on 'hotels in amsterdam'. This is super…
In the UK, that's a criminal offence.
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In South Korea all the hotels we booked on booking.com cancels the booking when you arrive and you pay on the desk. That's how they do it not to pay the booking.com tax.
I guess they don’t care too much about staying on booking.com, then?
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> Also, their support is abysmal. Often when hotels fail to provide rooms as advertised, they play a "not my fault" game with the hotels, where the hotels claim they can't refund because the money is stuck with Booking.com while Booking.com claim the money is in the hotels account. Then they give you a "20% refund" that you can use on your next purchase there. I'm going through the exact same dispute with VRBO (Exped…
Almost the exact same thing happened to me. I used a debit card to pay (don't do this) and got refunded because I filed a dispute, which was denied, only because my bank failed to give a provisional credit (violation of federal regulations). VRBO offered no help at all. You know this happens a lot when they issue 10% refunds. If it were rare and they cared about customers at all they would refund 100% and deal with t…
Them issuing a 10% refund just felt like an insult to me. Hence why we're taking it further as well.