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Many PS4 units dead on arrival

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Re: Many PS4 units dead on arrival

#131

Post by nitroburn »

lostlogin wrote: post #103
nitroburn wrote: post #98

Earlier quoted context omitted.

Why would you do all that and not just connect something directly to the router? Could have saved quite a bit of money and hassle.

Umm? I think I'm missing something? The wiring goes lamp post to house, box on side of house, cable comes out, goes to router (sometimes with several bit and prices coming off for other jack points). I replaced all the wiring between the box on the side of the house and the router. Connecting directly to the router is what I was doing the whole time.

"In a fit of rage I paid someone to cat 6 the house."

Made is sound like you paid to cat6 the house in the hopes it would fix your speed issues. Did you mean RG6 from pole to house? Cat6 is the Ethernet cabling. Even then, if the issue was due to poor cabling from pole to house, that should be apparent in signal levels on the cable modem diagnostics page.

Re: Many PS4 units dead on arrival

#132

Post by lostlogin »

nitroburn wrote: post #131
lostlogin wrote: post #103

Earlier quoted context omitted.

Umm? I think I'm missing something? The wiring goes lamp post to house, box on side of house, cable comes out, goes to router (sometimes with several bit and prices coming off for other jack points). I replaced all the wiring between the box on the side of the house and the router. Connecting directly to the router is what I was doing the whole time.

"In a fit of rage I paid someone to cat 6 the house." Made is sound like you paid to cat6 the house in the hopes it would fix your speed issues. Did you mean RG6 from pole to house? Cat6 is the Ethernet cabling. Even then, if the issue was due to poor cabling from pole to house, that should be apparent in signal levels on the cable modem diagnostics page.

Yeah, it was apparent that massive line noise was the issue. I'm not sure about other countries, but cat6 is standard spec cabling for house data wiring (for phone, and data) here in NZ - the line (fibre or copper) switches to cat6 at the point where the line company ownership ceases and the homeowners bit begins. The line company always blame the last few metres of cable, which, not coincidentally , isn't owned by them. I was not aware that the router could help me diagnose the exact source of the noise - surely it just knows total noise between exchange and router?

Re: Many PS4 units dead on arrival

#133

Post by skc »

Seems like the fact they sold 1 million units in 24 hours in NA alone should put these DOA failures into perspective. It's a tiny, tiny number of consoles not working vs those that are.

Re: Many PS4 units dead on arrival

#134

Post by w0rd-driven »

jedrek wrote: post #130
w0rd-driven wrote: post #77

Earlier quoted context omitted.

Unless you lived right by, and I mean next door, to the refurb place I believe in Texas, it was never a few days. A few weeks maybe. I've had a Xbox 360 since launch go through 2 rrod's (so not really the same console) and at best it was 2 weeks to Georgia. They handled everything but shipping was never 2/3 day or better either way. I haven't had a return in 2-3 years now so maybe they got soooo good at the end that…

I live in Poland and had a white one RROD after about 11 months. Everybody told me: it'll take weeks. So I sent it in and went out and got myself one of the slim ones. Five or six days after a courier came to pick it up, another one came to drop it off. It'd go to Germany, been fixed and sent back to the Poland in under a week.

I forgot about that point. At some stage they would send you a refurb as you likely "proved" you sent yours in. They knew they would replace it so sometimes it would come back stupid quick. In all but the last of mine, I got the same unit back which likely accounts for the delays. They, and I as well, likely preferred letting us keep the same unit for warranty, live, etc purposes as the "move my stuff to a new Xbox" wasn't terribly fun to do, much less any more than once.

Re: Many PS4 units dead on arrival

#136

Post by easytiger »

nnnnni wrote: post #128
VLM wrote: post #120

Earlier quoted context omitted.

I found a few more verified but not many. The really fishy part is I clicked thru to see all of a reviewer's reviews, and of course 9 of 10 of the non verified purchases have this as their only review ever entered in the system... its mostly an astroturf campaign, and not a very well run one. The only non-astroturf non-verified review I could find was a guy who was VERY complimentary toward a bluetooth headphone from…

...or maybe they never had a reason to post a review until paying hundreds of dollars for a DOA console for which the company is apparently not being very accommodating?

A verified review is when amazon confirm the person bought it from Amazon. Meaning they definitely paid for the product.
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