Earlier quoted context omitted.
People objected to the TSA, but the political climate in 2002 was too much in favor of it.
Sure, but that was then and this is now. I guess it's simply not possible to get it back into the "discourse" as a thing that should be changed.
U.S. fines airlines more than $7M for not providing refunds
131–140 of 242 posts
Re: U.S. fines airlines more than $7M for not providing refunds
#132Earlier quoted context omitted.
I think you just play the call to complain game there. They have to give you like for like; if you bought the flight with a voucher that expires, sure, refund it with a voucher that expires. But if you bought with cash, they should give you cash back. In my experience (at 800k lifetime miles at this point), the squeaky wheel gets the grease. If you're not happy with something, call to complain.
This. The voucher is always their first offer and they will claim it is all they can do. Keep pushing and they will refund your money in the same form of payment you used but they don't want you to know you have that right.
Re: U.S. fines airlines more than $7M for not providing refunds
#133Earlier quoted context omitted.
> major TSA delays. This infuriates me. Last week I was stuck in line for TSA for an hour and a half at Sea-Tac. The TSA clowns had one guy looking at the X-rays of luggage at the speed of molasses. Am I to believe that the TSA, FAA and airlines can't coordinate to determine when gluts of incoming passengers are expected? Bullshit. Why didn't they have more TSA workers on shift? Because they don't give a shit, nothin…
Airport security was much better when it was private security not government security. At least privately security had alignment with airport customer service. Airports just have to deal with TSA BS now. I like to remind people, especially kids that don't know different, that the TSA was imposed on us and air travel used to be so much better.
Re: U.S. fines airlines more than $7M for not providing refunds
#134If I may comment on the abstract issue here... the experience of flying (US domestic) is a boiling frog situation. Flying used to be fun. 9-11 greatly accelerated the problems, but it had already been getting worse for decades as its popularity grew. Especially because I have long intervals when I don't fly, I absolutely dread the answer to my question, "What new, horrible treatment / experience / standards / fees /…
One advantage of being only 5'7" and my wife 5'2" is that by the time the shrinking legroom issues really become a problem for us, the plane will be mostly empty because normal sized people won't fit. There aren't many advantages to being at the left end of the bell curve but this is one I'll gladly take.
Re: U.S. fines airlines more than $7M for not providing refunds
#135Earlier quoted context omitted.
> major TSA delays. This infuriates me. Last week I was stuck in line for TSA for an hour and a half at Sea-Tac. The TSA clowns had one guy looking at the X-rays of luggage at the speed of molasses. Am I to believe that the TSA, FAA and airlines can't coordinate to determine when gluts of incoming passengers are expected? Bullshit. Why didn't they have more TSA workers on shift? Because they don't give a shit, nothin…
Outside the USA, especially at smaller airports, xraying all the bags is something thats only done to meet the rules. The staff don't care what you have in your bag - if security has a queue, they'll just pick 100 random people and tell them to skip security and go straight through to departures. Likewise, if there is only 2 people on duty to search bags identified that need searching, and they're busy, then any liqu…
Re: U.S. fines airlines more than $7M for not providing refunds
#136I spent $600 on a flight from London, to San Diego. There's a stopover in New York - but the connecting flight is delayed for six hours. At this point it's 10pm, but they get a plane, we board, we're actually taxing to the runway... and then the flight is canceled. Turns out it would arrive too late in San Diego for noise regulation. We all get off, I get another flight with a different company next thing in the morn…
Re: U.S. fines airlines more than $7M for not providing refunds
#137Earlier quoted context omitted.
It's a worldwide thing. EU airport security is even stricter and they're not going to let go now.
The few times I was in the US I definitely did not have the feeling that EU is more strict.
Re: U.S. fines airlines more than $7M for not providing refunds
#138Similar experience, I had a Frontier plan land in a different airpot 80 miles away. They said to just take an Uber to the original destination, and submit the Uber receipt. The ride was almost $200 since the entire planeful of folks were doing the same (I imagine it went into surge pricing.) How does one actually enforce their verbal promise of reimbursement. Is there a government agency where people file their compl…
Re: U.S. fines airlines more than $7M for not providing refunds
#139Earlier quoted context omitted.
Sure, but that was then and this is now. I guess it's simply not possible to get it back into the "discourse" as a thing that should be changed.
The problem is we have a culture that often overly accepts protectionist and defensive systems and is highly averse to any risk what-so-ever. When these sorts of systems are put in place, they become far more difficult to remove than erect, even if they're shown to be ineffective, wasteful, or actually add to risk. You're not going to see many politicians vote against such systems because the second some incident occ…
... like masks.
But seriously, a lot of the same people that objected to the TSA madness also objected to the mask mandates.
Re: U.S. fines airlines more than $7M for not providing refunds
#140Earlier quoted context omitted.
Chargeback works wonders. They have already determined that they don't care if you fly with them or not, so why not make sure they don't get paid for experience? It is only fair.
Wouldnt you get banned from the airline in the future?