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My MacBook Pro had over 10k USD in repairs

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Re: My MacBook Pro had over 10k USD in repairs

#131

Post by cronix »

okprod wrote: post #110
feifan wrote: post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

My MBP Retina 2013 has been going strong in various environments, not babied at all.

Same here. It's what I'm typing this on. The only thing I've done is replace the battery about a year ago. 7 years was a good run. Works 100% as well as the day I bought it and the last Apple product I've purchased. Took 10 minutes from walk-in to walk-out at a non-Apple branded Mac repair store for 70% of the price using the identical official replacement battery. No appointment.

Re: My MacBook Pro had over 10k USD in repairs

#132

Post by thearn4 »

feifan wrote: post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

My 2011 MBA needed a new battery a few years ago, but still works amazingly well as a daily-driver computer for my wife

Re: My MacBook Pro had over 10k USD in repairs

#133

Post by deltarholamda »

theonlybutlet wrote: post #57

Don't know what they're like these days but my 2011 Lenovo Thinkpad works great! Solid laptop, replaced the keyboard once aside from that still going strong.

Maybe it has something to do with the year 2011. My 2011 Macbook Pro 13" is still alive and kicking. With max 16GB RAM and replacing the spinning rust with an SSD, it's remarkably nimble as well. It's done a lot of travelling, and I've replaced the battery 3 times due to battery life going down too far.

I finally upgraded to an M1 Macbook Air, which is also really nice, but the number of miles on that old axe was impressive. I still have it, and the kids use it for various school things. My only complaint is it is now at EOL for OS updates.

Re: My MacBook Pro had over 10k USD in repairs

#135

Post by riffic »

masklinn wrote: post #115
riffic wrote: post #54

Apple is basically the BMW of computers at this point. it's a shame, it would be nice to go back to a point where there was more quality/durability inherent in the product.

> Apple is basically the BMW of computers at this point. > it's a shame, it would be nice to go back to a point where there was more quality/durability inherent in the product. reply Apple has always had hardware reliability issues. The unibodies had suicidal GPUs (pretty much every dGPU model between the 2007 and 2013 had a service program at one point or another) as well as battery issues, the retinas had delaminat…

68k macs were pretty solid though.

Re: My MacBook Pro had over 10k USD in repairs

#136

Post by el_benhameen »

asdff wrote: post #70
dep_b wrote: post #59

Earlier quoted context omitted.

Safari became unusable to me I might be a tab hoarder but I can’t be the only one. Sometimes it takes a minute to come to foreground again.

Switch to firefox, there are extensions to put tabs in the background so it feels lightweight whether you have 1 tab or 1001. All of apples reported efficiencies with safari just wash away when you compare it to the performance of firefox with tab suspension and ublock origin considering the modern web.

I just wish there was some interoperability with the tab syncing and password management features in Safari. I know that isn’t on Mozilla, but having to migrate the massive iCloud database of all my passwords and give up tab syncing to my phone makes switching to Firefox a hard sell.

Re: My MacBook Pro had over 10k USD in repairs

#137

Post by natch »

pqvst wrote: post #103
natch wrote: post #80

After AppleCare expires Apple caps the user cost of hardware repairs per visit to some number they look up in a per-model table that presumably varies over time. It appears the author doesn’t know this as they seem quite nervous about losing coverage. In my case I got a keyboard / top cover, logic board, and battery all replaced for $400 and change, on a 6.5 year old machine well out of AppleCare. They only do this w…

Interesting. Indeed, I wasn't aware of that. But I wonder if the capped repair cost is only available in the US, or if it's a global thing. There seem to be some differences between US and ex-US when it comes to Apple support.

Yes I would not be surprised if it is US only.

Re: My MacBook Pro had over 10k USD in repairs

#138

Post by AzN1337c0d3r »

I had a 2016 that got the keyboard replaced 7 times before they upgraded me to a 2017 on which I replaced the keyboard 5 more times before I gave up and sold it.

Each time they replaced the top-case which includes the entire battery assembly, touchbar, speakers. Valued at $800 just for the parts each time. That's $9600 for everyone keeping score.

I called Apple's bluff on saying their keyboards are reliable.

Re: My MacBook Pro had over 10k USD in repairs

#139

Post by trollied »

feifan wrote: post #86

Empirically, the 2016–2020 MacBook Pros seem to be relatively unreliable. My 2016 would frequently have wake-from-sleep problems, occasional kernel panics, and fried its logic board with a pop after about 3 years. My 2019 thermal-throttles every day, kernel panics a few times a month, and has a battery that just gives up under load. Meanwhile my 2019 Mac Pro (tower) is probably the most rock-solid reliable computer I…

Regarding the Mac Pro. I think the addon cards are a taste of things to come. They remind me of the old Acorn Archimedes slices on the RISC PC https://en.m.wikipedia.org/wiki/Risc_PC - you could add CPUs (ARM - this is where ARM started!, x86 and DSPs).

They definitely took inspiration from that, and I think they’re going to reveal a game changer with the next Mac Pro. I suspect it’ll be similar. Imagine being able to add loads of M-spec CPU daughterboards & a few AMD ryzen ones for your virtualisation antics?

Re: My MacBook Pro had over 10k USD in repairs

#140

Post by ElFitz »

vondur wrote: post #111
coldtea wrote: post #101

Earlier quoted context omitted.

> It's absolutely ridiculous that Macs don't come with a 3 year warranty by default. Government should mandate that, as in does in other countries. But many american consumers don't believe in government rules about consumer protection, lest some of this "innovation" we've witnessed is discouraged...

I doubt everyone would want to pay the extra 20-30% more that Apple would charge to cover this.

Over here we have a 2 years mandatory warranty, and most if not all of the price difference can be explained by the displayed prices including VAT and dollar -> euro conversion.

Now, it only covers defects, but that’s what most warranties do.

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