Does anyone have some examples of the practical problems they experience using Linux, which can't easily be solved in any other way than going to Windows? It just seems odd to me given my good experience switching my fairly computer illiterate parents over to Linux previously. To be fair they presently use Mac, but I found the Linux switch a great advantage initially as I ended up with much less tech support dealing…
I wonder if it's not just the sort of annecdote between techies and non-techies which makes the difference. I think a non-techie will ascribe too much weight to their user-experience (a file doesn't display the same when sharing files) and conclude the file is somehow corrupt or unreliable.
At best, I suspect office workers, whose work is absolutely and entirely within the realm of email, text docs and spreadsheets, don't have the patience to deal with these irreularities.
Or, at worst, in a hard-driving efficiency oriented workplace minor inconveniences add up. I tend to favor CSV to xls to begin with, but this clearly adds additional steps when I utilize functions which can only be saved natively.
For myself, I'm inured to these inconveniences from web and software development and ignore the efficency costs in some office-task-contexts (txt, csv, email) because I'm already committed to working with specific workflows.