From the article: But insensitivity or disrespect often sabotages support in crucial situations. Employees may fail to share important information and withhold efforts or resources. Sooner or later, uncivil people sabotage their success — or at least their potential. Payback may come immediately or when they least expect it, and it may be intentional or unconscious. It's a bit weird how the article paints this as a f…
>But the ultimate responsibility for an individual's actions lies on the individual [...] Or it doesn't. It could easily lie on the culture. Or the ones with the power to change things more easily. But whatever. I guess you read your tea leaves and divined the nature of human responsibility from reality itself, so there's no reason to think about it or anything.
Or is "culture made me do it" only an excuse when you sympathize with the action?