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Every day at the same time, my internet dies for 1 minute. How do I investigate?

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121–130 of 141 posts

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#122
Just how I'd approach it but I'd plug my machine (wired) into the closest egress point possible (cable modem, DSL modem router, whatever), open up the Network pane, run a reliable ping, load up the modem/router's status page, then see exactly what happens at that time.

This would let me pick up on disconnects, DHCP lease issues, and a variety of other things in one hit. And if it wasn't any of those, would allow me to explore some other possibilities such as the problem being at the ISP's end.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#124
Not likely your issue but I had something similar that exactly every day my Wi-Fi would act up and my computer disconnect. It also happened to be the same time a nearby church starts ringing it's bells and my room happened to be very close to it. It also didn't happen on days the church didn't use the bells.

Still don't know what exactly caused this and I don't live there anymore but because I was the only one in my family with these problems, and only my room was facing the church, I want to believe the bells rang at a frequency that messed with my old routers Wi-Fi.

If someone could tell me if this Is possible, I could finally get some closure on this.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#127
post #113

Earlier quoted context omitted.

There's a limited number of IPs so most homes CANT use static... we already don't have enough IPs for the mountains of devices. But the other part is money... why give something away for free when you can make it a "feature" to pay for? Tons of other reasons in various articles... https://www.online-tech-tips.com/computer-tips/ott-explains-... https://superuser.com/questions/590391/why-do-isps-change-yo...

I work at an ISP and setup both static and dhcp services. Statics take far more work and management than dhcp, ignoring the scarcity problem. We make you pay more because you are requesting something that requires both documentation and management on a home connection. Id be glad to give them away for free but it is all downside for us and over 99% of residential customers dont want one to start with. I think we have…

After having read some of the articles on it (including the two listed), the mechanics are something that are probably a lot more intensive to manage than I figured initially. Changing DHCP is a couple changes and then... wait. Changing hard coded paths and all that...

I'm actually glad I don't deal with that stuff on a day to day... but I like learning about it.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#128
I had this problem on my wired connection with Windows. Exactly 24 hours after boot, I would lose my connection with certain services (mostly realtime games! very annoying!) After some investigation, I realized that my computer renewed its DHCP lease with the route at this time, and switched to a static IP allocation. Problem solved.

Honestly, this should not cause anything to lose its connection (the renewed IP address is the same), but it did, so I worked around it.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#129
post #99

Your ISP does that. Apart from IP rotation theory, I heard that some ISP billing software requires a session reset to flush network statistics to a billing database, because it is accumulated in RAM. They have to do that to block/divert clients whose account reaches a limit, because you don’t normally upload payment info to your firewall/proxy and only check it for new sessions. (I’m not an ISP guy and this may simpl…

I also suspect that everyone has a regular reset interval. I had faced similar issue with cellular networks. I was working on sending accelerometer readings every few seconds for an earthquake detection project. While I was doing that, the Internet connection would stop working every night at 10pm and it required restart of the connection. There was no option but to write a daemon script that’d check health of the Internet connection and start the application required to establish connection again.

Re: Every day at the same time, my internet dies for 1 minute. How do I investigate?

#130

I had a similar problem once. The issue ended up being a router power cycle which occurred at the same time every single day. It took several days to diagnose. First, during an outage I tried to login to my router. Just because the internet was down the local area network should have been up. I couldn’t access the admin panel for several minutes. Next, I started observing the lighting patterns on the router. I came t…

This is a known "feature" of some access points (AP), especially those used on big corporate WAN's. They want to keep the hardware costs low and software development/testing costs low, so instead of making sure the AP is absolutely solid in operation, they reboot it once a day to clear any problems. Even if the AP has dropped off the network it reboots at a preprogrammed time and gets back on the network. Also saves sending someone out to press a reset button. It also gets rid of any attack code that may have taken over via RAM but which is not present in the firmware PROM. I worked on a campus where all our wireless AP's would reboot every night at around 3am. Data collection for experiments in labs would either have to have retries built in, or use the wired network. This is not an uncommon commercial tactic because it takes an enormous amount of testing to try every possible situation a router or AP could get into (malformed packets, unknown bugs in standardized protocols, compiler bugs, overheating when a sunbeam shines on the router, ...) You might be able to change the time this reboot happens in the admin settings of your router to be something more convenient for yourself. That could also ensure you that as to the cause of the restart.
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