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Dropbox CTO Resigns

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Re: Dropbox CTO Resigns

#121
post #57

Earlier quoted context omitted.

It’s very hard to have solid product, engineering, marketing, sales, and support on any scale without taking VC money.

not really necessary to have a solid product, on the contrary. VC money bring unreliable and not always user first agenda.

I’m seen really solid products go out of business while competing with inferior products with better marketing/sales.

Re: Dropbox CTO Resigns

#122

Earlier quoted context omitted.

TIL. I thought they were entirely bootstrapped.

Yeah. I learned that after he responded to one of my posts....

Yev here -> yes, we have one VC backer from 2012. We wrote a post about it that sheds a bit of light on why (Thailand flooding played a major role): https://www.backblaze.com/blog/backblaze-raises-5-million-wh.... TL/DR we have a capital-heavy business and the $2.5m cash infusion helped us weather hard drive prices going up 3x overnight.

Re: Dropbox CTO Resigns

#123
post #122

Earlier quoted context omitted.

Yeah. I learned that after he responded to one of my posts....

Yev here -> yes, we have one VC backer from 2012. We wrote a post about it that sheds a bit of light on why (Thailand flooding played a major role): https://www.backblaze.com/blog/backblaze-raises-5-million-wh... . TL/DR we have a capital-heavy business and the $2.5m cash infusion helped us weather hard drive prices going up 3x overnight.

This is very relevant to the discussion about Dropbox - which I really don't expect you to respond to being they are sort of a competitor (yeah I know -- not really https://www.backblaze.com/blog/sync-vs-backup-vs-storage/). But, how BackBlaze decided to run their business (bootstrapping) and how Dropbox decided to run theirs (VC backed early on and still not profitable), is the perfect example of how taking on VC funding rarely leads to a good long term customer focused outcome.

Also of note, unlike Dropbox, Backblaze was able to release a new slightly more enterprisey product - B2 - without losing focus on the main product.

On the other hand, it does take a certain amount of 'privilege" (yes I hate that word, couldn't think of a better one) to have five founders who could afford to not take a salary for a year....

But one criticism, any time you post a link to the Backblaze blog it should come with a warning. It quickly led me down a TVTropes type rabbit hole of reading more interesting articles.....

Re: Dropbox CTO Resigns

#124
post #13

Earlier quoted context omitted.

Maybe "products" are actually bad when they lock you into an ecosystem like the company Steve Jobs headed does.

It's true, Apple has deviously engineered it so their operating systems only run applications written for those operating systems. It's a good thing nobody else does that!

How can I sync to iCloud on my Android phone and Linux desktop?

Re: Dropbox CTO Resigns

#125
post #20
post #13

Earlier quoted context omitted.

Maybe "products" are actually bad when they lock you into an ecosystem like the company Steve Jobs headed does.

You get that Dropbox has been desperately trying to turn into an ecosystem for its entire existence, right?

Yeah, VC is cancer.

Re: Dropbox CTO Resigns

#126
post #122

Earlier quoted context omitted.

Yev here -> yes, we have one VC backer from 2012. We wrote a post about it that sheds a bit of light on why (Thailand flooding played a major role): https://www.backblaze.com/blog/backblaze-raises-5-million-wh... . TL/DR we have a capital-heavy business and the $2.5m cash infusion helped us weather hard drive prices going up 3x overnight.

This is very relevant to the discussion about Dropbox - which I really don't expect you to respond to being they are sort of a competitor (yeah I know -- not really https://www.backblaze.com/blog/sync-vs-backup-vs-storage/ ). But, how BackBlaze decided to run their business (bootstrapping) and how Dropbox decided to run theirs (VC backed early on and still not profitable), is the perfect example of how taking on VC f…

> It quickly led me down a TVTropes type rabbit hole of reading more interesting articles.....

Hah! That's a good thing! As for VC vs. Bootstrap - our five founders all worked together previously at a company that raised VC funds and while they weren't made millionaires from that company, it did give them enough cushion to go without salary for a bit. Originally it wasn't supposed to be 2 years though, so when it started to drag out there were definitely some...uncomfortable times, but they pulled through them. That's not say that we HATE the VC model - it definitely works for a lot of companies out here, but there is something nice about being able to choose your own adventure.

Re: Dropbox as a competitor -> You hit it, they kind of are, but I think that's mostly because people don't really know enough about how things work to tell the difference. Part of what I do with the Backblaze consumer service is a lot of education on why you should use both :)

Re: Dropbox CTO Resigns

#127

Earlier quoted context omitted.

B2C is the place to be - it is a niche where an excellent product is going to continue to earn excellent money. Continue to reiterate and continue to improve the product, dont overspend on infrastructure and dont rent super expensive office space in the most expensive cities in the world. Enterprise is where SaaS companies go to die because they think that Microsofts of the world are just going to let them have the m…

I struggle to connect this to market facts. What big consumer SaaS tools exist? You could argue that Spotify and Netflix count. I disagree, but fine. You have networks like Tinder. You have a few tools companies like Carbonite, Dropbox, 1Password. These are niche. In the enterprise... Slack, Twilio, Stripe, Okta, Qualtrics, Datadog, Zoom, I feel like I could name 10 more easily. Enterprise is where SaaS companies get…

> You have a few tools companies like Carbonite, Dropbox, 1Password. These are niche.

SmugMug. Carbonite. Mailchimp. Backblaze. It is quite literally, pick a niche and there's a company making money servicing that niche. Is it a billion dollar company? Nope. Will it ever be if it sticks to doing whatever the product that it had? Who knows. But are they going to lose money on "enterprise" while cannibalizing its B2C business? Pretty much guaranteed.

Remember Borland? The one that created a market for $100 compilers it sold millions copies? It decided to replace those millions of customers paying $100 with a hundred customers paying a million? That was a total reversal of fortunes.

> Enterprise is where SaaS companies get paid. Slack makes like half their revenue from 500 companies.

And it still cannot make money.

Re: Dropbox CTO Resigns

#128
post #126

Earlier quoted context omitted.

This is very relevant to the discussion about Dropbox - which I really don't expect you to respond to being they are sort of a competitor (yeah I know -- not really https://www.backblaze.com/blog/sync-vs-backup-vs-storage/ ). But, how BackBlaze decided to run their business (bootstrapping) and how Dropbox decided to run theirs (VC backed early on and still not profitable), is the perfect example of how taking on VC f…

> It quickly led me down a TVTropes type rabbit hole of reading more interesting articles..... Hah! That's a good thing! As for VC vs. Bootstrap - our five founders all worked together previously at a company that raised VC funds and while they weren't made millionaires from that company, it did give them enough cushion to go without salary for a bit. Originally it wasn't supposed to be 2 years though, so when it sta…

Appreciate the context in this thread. Keep on being awesome.

Re: Dropbox CTO Resigns

#129
post #82

Earlier quoted context omitted.

I used rsync to mirror one encrypted 14TB drive to another one. It took ~2 weeks. I wouldn't call rsync "good enough".

Something is very, very wrong then. rsync will use 100% of the bandwidth provided. It won't be any slower than anything else you might try over the same network. If you found that to be the case, it's almost certainly something else.

I guess if you have many overlapping files on both drives and you force rsync to actually look inside and compare them, its efficiency might suffer? It wasn't just a simple copy from one full drive to another empty one, rather two drives with overlapping files that had to be synced. I experimented with rsync to see if I could replace RAID with it, i.e. one primary drive, one backup drive synced on the background instead of mirroring directly (and getting the same low-level bugs spread to both drives or getting both drives to die at around the same time). Both drives were encrypted on the device level (dm-crypt AES128) with standard ext4 on top of mapped drive. I previously ran configs with RAID-1 as well as BTRFS RAID-5 (horribly buggy and dangerous) and wanted to see if rsync makes sense for this purpose (it doesn't). I couldn't use ZFS as that NAS didn't have ECC.

Re: Dropbox CTO Resigns

#130
post #81

Earlier quoted context omitted.

Yes, this. Them ending support for ecryptfs filesystems (they used to support it) is the main reason I'm considering ending my subscription soon. They took a massive step backward there and I am not happy about having to move my entire Dropbox directory to an unencrypted part of the filesystem.

They rolled back those changes - they support quite a few filesystems again now. See the Linux section of https://help.dropbox.com/installs-integrations/desktop/syste...

Oh awesome, thanks. I'll test that again and if it continues to work with my encrypted filesystems, I will probably stay a paying customer.
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