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Business cancels Yelp advertising contract, negative reviews start pouring in

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Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#121
post #71
post #39

Earlier quoted context omitted.

To be blunt, they're total bullshit. Which is why you never see any evidence , outside of vague hearsay from someone's uncle. Yelp has a small army of people cold-calling every business in the country to sell ads. Simultaneously and independently, they have a system that filters out bad reviews, all day, every day. Just by chance, someone is going to get called soon after reviews have been filtered. This leads, inevi…

It could be a small part of those people who are doing this in order to have a bigger bonus. Bad incentive structures that cause bad behaviours is not an unknown phenomenon.

I don't doubt that in an organization of thousands of salespeople, some say bad things. But they don't have the ability to act on their threats. That's the point. Salespeople have no ability to influence reviews.

Also, again...nobody offers evidence of these conversations. It's all hearsay. Lots of accusations, but not so much as a link to a profile page to back them up.

Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#122
i have seen many such accusations in the past but i have never seen any solid proof (screenshot of an email from Yelp or a recorded voice call demanding money). Sure voice recording might be illegal without consent but not all states have that law.

Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#123

I would like very much to grab my pitchfork and point it menacingly at Yelp, but I have yet to see one of these stories with hard evidence. There are many, many stories of bad (and incriminating) behavior on behalf of Yelp salespeople over the phone, but I have never heard a recording. Even though most claims indicate that the harassing calls are repeated many times. Somebody record one of these calls and become Inte…

Here is some hard proof... https://www.youtube.com/watch?v=C67Lh4LE5LY

damn, does this dude know how to make short videos. i remember watching his apple computer rant video and that was over 1hr long.

Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#124
post #119

Earlier quoted context omitted.

One thing that Yelp absolutely does do, I've seen it with my own eyes, is play with 'recommended' reviews based on whether the business in question is paying them. I can't provide hard links because it's a client of my wife's business. Specifically, a business had about 20 very positive reviews in total, all of them 'recommended'. A review that isn't 'recommended' basically doesn't exist; it doesn't count toward the…

I have been thinking about it. Are most of these "clients" owned by people who don't know much about Yelp?

I'm not sure; what are you thinking?

Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#125
post #85

Does Yelp verify that buiness actually exist? If I was in the US, had too much time and money on hand it'd do the following: Start serveral business and make sure they never actually serve costumers. Sign them up with yelp. Write a few positive and negative reviews about them. Spend money on yelp advertising on some of them. See how they compared to the control group. If the rumors are true, sue them with anti-mafia-…

the problem is most business owners are not tech savvy. I would love to volunteer if someone sets something up.

Re: Business cancels Yelp advertising contract, negative reviews start pouring in

#126
post #119

Earlier quoted context omitted.

I have been thinking about it. Are most of these "clients" owned by people who don't know much about Yelp?

I'm not sure; what are you thinking?

I am talking about "a client of my wife's business".
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