Given that I haven't been pummelled with email about how Blogger is going to become "Google + compliant" I'm guessing that the answer is "No, they won't kill your blog." And they won't charge your credit card. And next spring they will announce that Blogger is being shut down and you can move your Blog over to your own Google+ page! And then you will get to decide what you want to do next. But that is just a theory,…
Will Google Kill my Blog on December 6th?
111–119 of 119 posts
Re: Will Google Kill my Blog on December 6th?
#112Earlier quoted context omitted.
Google _does_ do customer support. You are not their customers. Advertisers are.
Feel free to ask an AdWords advertiser about their experiences before parroting this bit about Internet wisdom. I'm told by contacts inside the Borg that things have gotten better in the last few years -- for example, now you can find a phone number to reach a call center that will /dev/null your ticket for you rather than having to /dev/null it yourself -- but the last few times I needed it having a $X0,000 a year a…
I'm not talking about less than $1 million a year account.
Re: Will Google Kill my Blog on December 6th?
#113Earlier quoted context omitted.
The MailPile page ( https://www.mailpile.is/ ) mentions GMVault ( http://gmvault.org/ ) as their method for backing up Gmail. I haven't heard of GMVault (or MailPile) until just now. Both look promising. I'm glad there is a push in this direction.
I've been using GMVault for the past month and I have really enjoyed it. I wrote a cron job to periodically pull down my latest emails and back them up (encrypted).
Re: Will Google Kill my Blog on December 6th?
#114Earlier quoted context omitted.
I am ... less than pleased with Google as a company and its policies of late (I came home a couple of weekends back to find the top 3 HN slots addressing issues with Google and the YT/Google+ integration, two of which were either links to or based on my posts there). That said: I've found Google personnel highly responsive (though not always immediately so) to issues I've raised. Most recently with the Data Liberatio…
Their response is directly proportional to the customer's Klout score.
Re: Will Google Kill my Blog on December 6th?
#115Earlier quoted context omitted.
I've been using GMVault for the past month and I have really enjoyed it. I wrote a cron job to periodically pull down my latest emails and back them up (encrypted).
Does GMVault store your mail on your machine in a text-readable (I include XML in this) format? Because if it's a binary blob, it's not as useful as it could be.
Re: Will Google Kill my Blog on December 6th?
#116Earlier quoted context omitted.
Picasa is now overrun with Chinese spammers using the "send to a friend"-type feature. I mark every incoming Picasa share message as spam and Gmail still lets them all through...
Create a filter to send Picasa mail to a folder you then proceed to ignore.
Re: Will Google Kill my Blog on December 6th?
#117Earlier quoted context omitted.
they're trying to address the needs of hundreds of millions (or more) users with a pretty finite staff. A problem of their own devising. I don't have any sympathy for them, they've intentionally built up their image of a company of geniuses who hire the best of the best, and they have made it a primary corporate goal to acquire those hundreds of millions of users. I speculate that the reason they have effectively zer…
Customer service is definitely non trivial, and it's actually something that needs to be part of company's culture and be driven from top management. I heard that at Amazon, Jeff Bezos asked all managers from from director level's up to do customer support one day a year in a call center (including Jeff himself). I can't imagine Larry or Sergei would pay any attention to that kind of things, and just ask why can't we…
Re: Will Google Kill my Blog on December 6th?
#118Earlier quoted context omitted.
This is the right answer. I managed an Adwords campaign that had a spend in the mid to high six figures a year, and we had standing meetings with support every week. I don't like the fact this this is how it works, but I understand the reality.
What do you mean by "standing meetings"?
Re: Will Google Kill my Blog on December 6th?
#119Heavily relying on Google product? ✓ Hitting a dead-end with Google's customer service? ✓ Have an existing audience you can leverage to get some random Google employee's attention? ✓ Reach front page of Hacker News? ✓ Good news! You should have your problem fixed in 2-5 business days. The rest of us suckers relying on google services get to stare at our inboxes helplessly, waiting for a response to our support ticket…