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Cancelling Dropbox Pro is hard

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Re: Cancelling Dropbox Pro is hard

#111

Post by arendtio »

Walkman wrote: post #96

Stupid shit like this is the reason I moved everything to my own Nextcloud instance. It's completely free, open source and surprisingly have a BETTER user interface than Dropbox. Rclone can sync to the WebDav interface. https://nextcloud.org/ https://rclone.org/webdav/#nextcloud

By the way, for those who don't want to use one of the existing providers [1] and don't want to operate their own server either: Hetzner started their Nextcloud as a service recently:

https://www.hetzner.com/storage/nextcloud

I haven't tested it yet, as I am running my Nextcloud on my own server, but I found their offer quite compelling.

[1]: https://nextcloud.com/signup/

Re: Cancelling Dropbox Pro is hard

#112

Post by Kankuro »

mrspeaker wrote: post #8

If it's harder to leave than it is to join, then I'm not using your stuff. It's mildly condescending and very transparent and so I don't want/need to deal with it. If you believed in your product, you wouldn't do it. I subscribed to the New York Times with a simple one-step "put in your credit card deets". One year later I was going to leave the country so tried to cancel it. After several steps of forms you get the…

I wanted to subscribed to Mediapart, one of the very very few independent news site in France. Everything is online (subscription, article) but the unsubscription with requires register mail! That's crazy, they are financed only by subscriptions (paywall, no ads) and not backed by any major media group/tycoon/the state, but they still rely on this dishonest practice. I read that you can unsubscribe by email, but if it's not written in the terms and conditions I'm not going to trust them on that. What a pity.

Re: Cancelling Dropbox Pro is hard

#113

Post by ar_lan »

This is how my old gym was (Crunch Fitness), at least several years ago. I moved cities and had forgotten about the subscription until I checked my bank statement - so I called them and asked to cancel. They said I needed to do so in person, or physically mail them some form (wasn't exactly clear on where I get this form from...). Even after being pretty irate and asking for a manager, I got those canned responses.

I suppose it was lucky that I was visiting that city the upcoming weekend, so I did end up cancelling in person - but my experience sounded and felt illegal.

Re: Cancelling Dropbox Pro is hard

#114

Post by artursapek »

p2t2p wrote: post #110
towelr34dy wrote: post #92

Earlier quoted context omitted.

So much this. I LOVE paypal as a user because of it. All my subscriptions go through it and if it isn't offered via paypal, I'll reconsider. I love to see a list of all my subscriptions with the ability to unilaterally cancel my subscription at any time via PayPal... I never even contact the companies I 'unsubscribe' from... I simply remove their access to my paypal.

I've recently paid for a VPN subscription using BitCoin. When you do BitCoin there is no auto renewal and I consider it to be a good thing. EDIT: s/now/no

It's a pita for the service provider who is implementing the subscription logic, but as the customer it's pretty sweet.

Re: Cancelling Dropbox Pro is hard

#117

Post by kevindong »

bittermang wrote: post #78

The ONE good thing about Bank of America, and it was only available on their credit cards but not debit cards, and I don't even know if they still offer it: You could generate new credit card numbers on demand, and set a hard spending limit on them, and their expiration date could be set by you. This was pitched by their marketing as a way to make online shopping safer, because even if they did get the card and the e…

The three big banks that offer virtual credit card numbers are: Bank of America, Capital One, and Citi.

Re: Cancelling Dropbox Pro is hard

#118

Post by eli »

mLuby wrote: post #98
cschneid wrote: post #68

Earlier quoted context omitted.

Say you sign up for a gym. The agreement is for $50/month with a year commitment. You give them a credit card to pay. 6 months in, you cancel your credit card (or it expires or whatever). The fact that they can't bill you doesn't change that you agreed to the plan and that you owe the second 6 months anyway. That's a debt and the gym can (and some do!) choose to go after you for it in whatever legal way they feel. Th…

Well explained. Privacy.com gives the illusion of control in this regard (and I love the service) but to enable full user control like this you have to be untraceable after ghosting, which means signing up with a "fake" (I prefer "per-use") identity. --amend yes it's (close to) fraud so be careful. Lots of things were illegal before they weren't; union strikes come to mind.

Signing a contract under a false identity sounds legally very questionable

Re: Cancelling Dropbox Pro is hard

#119

Post by GordonS »

Walkman wrote: post #96

Stupid shit like this is the reason I moved everything to my own Nextcloud instance. It's completely free, open source and surprisingly have a BETTER user interface than Dropbox. Rclone can sync to the WebDav interface. https://nextcloud.org/ https://rclone.org/webdav/#nextcloud

Similarly, I switched from Dropbox to Seafile and have never looked back.

It supports disks, AWS API-compatible blob storage and Ceph and OpenStack Swift as storage backends.

You can also mount Seafile folders as drives using Webdav or a FUSE extension.

I highly recommend it!

Disclaimer: no affiliation, just a Dropbox refugee that's been very happy with Seafile for ~3 years

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