He goes over how horrible the work conditions were, with open offices, bosses always watching you, no fixed assigned spacing, first come first serve everything being tracked by computers. If you are late everyone knows it because your sit in the boonies.
When I read it for the first time I remember feeling a revulsion at it. Now when I read it, I was like "Um.. that is my job now"
At my company they have, /on purpose/ too few spaces for the number of employees. So early birds get all the spaces with powerplugs, monitors, network etc. The rest must fight it out on bench seats with no power etc.
I guess for the big bosses who spend all days in meetings its ok, but for grunts it sucks.