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HipChat is now free for unlimited users

blog.hipchat.com

101–110 of 207 posts

Re: HipChat is now free for unlimited users

#101
post #52

People are making the valid comparison of Hipchat and Slack, which is to be expected. But, this is a deeper move by Atlassian. Atlassian's business model is still "All roads lead to JIRA/Confluence." It's why so many of their products are free. This isn't as much a Hipchat v. Slack/IRC/Google/Campfire move, as adding another road to JIRA.

Yep, and that's not a bad thing. I'm not convinced that there would be much of a profitable market for a group chat tool, but if it convinces a couple of organisations to look more closely a Jira, then it's worth it for them.

Re: HipChat is now free for unlimited users

#102
post #47
post #34

Earlier quoted context omitted.

Any thoughts/justifications for pricing? The only thing holding us back is that Slack costs 4x as much ($8 instead of $2). While this isn't a big spend at the end of the day, we're sort of anchored at $2. There's nothing terribly wrong with hipchat, seems to address all our (simple) chat needs, and switching to slack doesn't seem to give us 4x as much value. So far the best reasoning I have is that we're a mostly-dev…

Yes. The integrations. https://slack.com/integrations This isn't the usual "host your own server" integration. All Slack asks for are credentials for services you use and it seamlessly integrates into an assigned chat room (channel). My CEO did it for the startup I work at and in ten minutes from signup we had: Github, Trello, New Relic, Twitter, and Stripe all integrated.

Hipchat does that too

edit: To clarify, we run github freshdesk and jenkins integrations. I'm sure there's plenty more. From what I recall it works in a similar way too.

Re: HipChat is now free for unlimited users

#103
post #71

Earlier quoted context omitted.

We pay for HipChat because it makes team communication easy and painless on every device our employees own.

I'm sorry, I don't speak marketing. Care to translate what you just said for us non-initiated?

Team communication: Teams need to interact in a variety of different ways: public groups/private groups, fixed groups/ad-hoc groups, groups/1-2-1. HipChat supports a variety of different ways of interacting, and does so in a way that's easy to use. People nowadays use a variety of different devices (and classes of device). HipChat has a range of native clients, plus a web based one, and so can be used on most of the devices that people want to use it on. (We use Slack, but I've tried and liked HipChat too)

Re: HipChat is now free for unlimited users

#105

Earlier quoted context omitted.

The HipChat native client for OS X has been fantastic, plus there's an iOS client that pairs well with it, giving you push notifications for mentions. It's not clear if Slack has this too.

Slack has nice native clients for OS X, Android and iOS too.

I'm still holding out to see if they add Linux and Windows client support. Until then, HipChat is the only option for us.

Re: HipChat is now free for unlimited users

#106
post #68

We switched to Flowdock and never looked back. The SNR advantages of the integrated conversation threads and "email-like" inbox model are amazing. I never knew what I was missing with IRC/hipchat.

I came here to say exactly this. Flowdock is my favorite groupware chat I have used so far.

Re: HipChat is now free for unlimited users

#107
post #47

Earlier quoted context omitted.

Yes. The integrations. https://slack.com/integrations This isn't the usual "host your own server" integration. All Slack asks for are credentials for services you use and it seamlessly integrates into an assigned chat room (channel). My CEO did it for the startup I work at and in ten minutes from signup we had: Github, Trello, New Relic, Twitter, and Stripe all integrated.

Hipchat does that too edit: To clarify, we run github freshdesk and jenkins integrations. I'm sure there's plenty more. From what I recall it works in a similar way too.

Can't speak to all of them, but the Github integration with Slack is better than HipChat. The messages are more useful and easier to customize.

Re: HipChat is now free for unlimited users

#108
post #3

HipChat is probably under fire from Slack. That's why I think they are making this change, because I just made the transition a few weeks ago and Slack has been amazing. Once you go Slack, you never go back.

Does slack have native clients yet? And by native I mean a native application not a thin wrapper for a browser.

Re: HipChat is now free for unlimited users

#109

I don't get the point of HipChat. It's a closed, proprietary Jabber server, with closed-source clients, intentionally no OTR support but the explicit ability to spy one-on-one conversations instead. And people used to pay for that?

Probably because it integrates with Jira/Confluence/Bitbucket and because it "Just Works". Sure we could do all that stuff with irc or whatever open source tools but that costs development hours which costs money, or we could just use something that it extremely cheap(or free if you don't want video chat) and works great with no effort on our part.
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