It seems to me that working retail has gotten a lot worse since the recession. I worked retail after high school before deciding to go to college, and then worked the same job on summers home from school. What was interesting was that between when I started that job in 2005 and when I left for the final time in 2010, my coworkers went from being mostly high school and college kids to all sorts of folks of varying age…
I've never understood the management attitude that seeks to create such an environment, because workers just end up rebelling against it in hidden ways. I worked in retail in college for a truly terrible company. The work environment was awful and exploitative, but the company wasn't very good at things like inventory control. So, largely in response to this, the people in the stock room would literally throw probabl…
The Protestant management ethic doesn't help here - the belief that if the rank-and-file are happy, they must be getting away with something and must therefore be screwed harder.