Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

GoDaddy's DNS Service is Down

godaddy.com

Post reply on HN
Print view View original

101–110 of 308 posts

Re: GoDaddy's DNS Service is Down

#101

Post by larrys »

pbhjpbhj wrote: post #89
whafro wrote: post #36

Earlier quoted context omitted.

Well, you're already in the midst of downtime, so you have a head start. Aside from that, focus on two concepts: TTL and overlap. 1) On your old host, lower the TTL of all your records to something quite low, like 30 seconds. This will increase the burden on your nameservers, since records will only be cached that long, but it will make you more nimble as you make substantial changes. 2) Migrate your records over to…

Altering TTL won't do anything for you unless you do it before you start to make changes and far enough in advance that the current TTL will expire and servers will pick up the new TTL. Then when you alter DNS records the alterations should propagate much faster. If you're literally just changing DNS providers why would there be any down time - the record showing the IP where to find your website just gets grabbed fr…

"the record showing the IP where to find your website just gets grabbed from a different location"

Exactly.

Re: GoDaddy's DNS Service is Down

#102

Post by terrapinbear »

terrapinbear wrote: post #83
Cushman wrote: post #54

Earlier quoted context omitted.

Millions of normal not-too-savvy folks use GoDaddy because to them it's synonymous with domain registration. They profoundly do not deserve their sites to be down for that. For shame.

What's shameful is that millions of not-too-savvy decided to make a serious decision without becoming savvy about domain registration. Profound? No, just pathetic.

How come I can't reply to TomGullen's remark? F-you HN.

Re: GoDaddy's DNS Service is Down

#103

Post by EvanAnderson »

mattdeboard wrote: post #88

General question here about upstream outages that can take down your site, e.g. DNS outage, AWS zone outage, etc. What to tell your customers when an upstream service provider experiences an outage? I mean, if you're running ifttt.com your users might be savvy enough to understand that a DNS outage isn't your fault; but pinterest.com or whatever (painting with broad strokes here, forgive me) might not have a user bas…

I don't think there's a tone you can take that will make non-technical users understand that it's "not your fault". To the non-technical user your site is just down and, potentially, a service they're paying for is unavailable.

I'd argue that such an outage _is_ your fault. If you're worried about Customer perceptions as a result of outages of third-party services your site relies on then, I'd argue, you need to have redundancy in your choice of third-party services. If it's important enough to worry about it should be important enough to spend some money on and do something about. If that drives up your costs then your product's cost, to your Customers, needs to reflect that.

Re: GoDaddy's DNS Service is Down

#104

Post by samt »

cwb71 wrote: post #85
drivebyacct2 wrote: post #5

If you are using GoDaddy for anything, you deserve what you get. If you are using GoDaddy for not just registration but also for DNS, I would just fix it as soon as possible and not tell anyone. Also, do backups, use good password practices, and everything else that everyone knows and the lazy will still fail to do. Oh, 20 seconds in and a downvote. I can take them, I didn't ignore the last 8 problems GoDaddy has bee…

For all the people recommending “use this thing instead, dummy!”: can you share evidence which supports the claim that your thing is less susceptible to a denial of service attack than GoDaddy’s? Because it seems like there are a lot of suggestions to move to alternate services that are in almost every case more expensive, but may or may not be any more reliable. It is well known that there are entities in control of…

It's a bit like choosing your local credit union instead of BofA. Go Daddy is too big to fail but there is no Federal Reserve backing them up.

Re: GoDaddy's DNS Service is Down

#105

Post by dbecker »

drivebyacct2 wrote: post #77
Cushman wrote: post #54

Earlier quoted context omitted.

Millions of normal not-too-savvy folks use GoDaddy because to them it's synonymous with domain registration. They profoundly do not deserve their sites to be down for that. For shame.

I'm not trying to be a jerk, but anyone would say the same thing if I complained about QoS on one of those hugely over-sold shared PHP hosting sites. Are there really a lot of "not-too-savvy" folks who understand that they need GoDaddy to provide them DNS servers but know better than to use someone else for DNS services and/or registration? Maybe I underestimate the size of that population. I should and do apologize.…

I would would guess there are is a huge population of not-too-savvy folks who use GoDaddy for registration... and they aren't even aware that registration and DNS can be separated.

At least, I assumed they aren't putting Danica Patrick in Super-Bowl commercials for the benefit of the HN crowd.

Re: GoDaddy's DNS Service is Down

#106

Post by j_s »

dvanduzer wrote: post #37
rhizome wrote: post #26

Earlier quoted context omitted.

DNS services cost money, either in staffing or recurring charges, so it really depends on your budget. Neustar is a nice DNS provider ($50+/mo). Generally you'll want to set up your new DNS, turn down the refresh on your existing DNS domains, wait $old_refresh or so, then change your primary/secondaries listed at your registrar to point at your new DNS.

$50 a month for DNS hosting? Even $50 a year sounds like too much. I'd take a gander at Amazon's Route 53: http://aws.amazon.com/route53/#pricing

Lots of places provide DNS for free to upsell other services:

http://www.dnshat.com/free-dns.html

http://www.cloudflare.com/plans

Re: GoDaddy's DNS Service is Down

#108

Post by wissler »

qeorge wrote: post #56
drivebyacct2 wrote: post #5

If you are using GoDaddy for anything, you deserve what you get. If you are using GoDaddy for not just registration but also for DNS, I would just fix it as soon as possible and not tell anyone. Also, do backups, use good password practices, and everything else that everyone knows and the lazy will still fail to do. Oh, 20 seconds in and a downvote. I can take them, I didn't ignore the last 8 problems GoDaddy has bee…

This is an example of comments that are hurting HN's quality. Absolutely nothing useful to add to the discussion, just snark. Yet for some reason its the highest voted comment.

Heaven forbid that anyone possess a moral backbone.

Re: GoDaddy's DNS Service is Down

#109

Post by drivebyacct2 »

terrapinbear wrote: post #98
terrapinbear wrote: post #73

Earlier quoted context omitted.

You are what is hurting HN's quality.

How come others get to downvote my comments but I don't like-wise? This is what's hurting HN. Black box phenomenon like this. No information about the commenting process. Maybe reddit is on to something after all. The designer of this site is one arrogant sob.

What does Paul Graham have to do with people downvoting you. It's a policy to help with people reflexively downvoting and it encourages people to become positive contributors before they can moderate others. It's a public policy. It's no conspiracy.

Re: GoDaddy's DNS Service is Down

#110

Post by jlgreco »

mattacular wrote: post #82
rhizome wrote: post #69

Earlier quoted context omitted.

It appears to be taboo to criticize any business in general terms within a capitalist society, but GD is a bad actor within the industry. You're attempting to marginalize GP's comment as "snark," but I'm not seeing it.

Here I'll help you find the snark: start by reading the first sentence.

The irony here is just sickening.
Post reply on HN