T-Mobile switches users to pricier plans • Hacker News Board

Re: T-Mobile switches users to pricier plans

#101

Post by aeternum » Thu, Oct 12, 2023, 10:49 PM UTC

post_break wrote: post #38

theogravity wrote: post #27

Opt-out instructions: https://www.reddit.com/r/tmobile/comments/174uelk/megathread... Edit: I called T-Mobile and they said they can't use the code until the 17th, and they'd send out a text message informing of the upcoming changes with the ability to opt out. Sounds really shady.

They lied to you. I opted out yesterday.

T-mobile has become super untrustworthy. Their support team now regularly lies in order to close the ticket.

Really disappointing as they used to be great years ago.

Re: T-Mobile switches users to pricier plans

#102

Post by pixl97 » Thu, Oct 12, 2023, 10:54 PM UTC

josh_carterPDX wrote: post #64

yukkuri wrote: post #14

Earlier quoted context omitted.

It's because government is run by people from/with close ties to the businesses and take massive bribes that we quaintly call "campaign contributions" from them. Any excuse to allow the mergers will be found because of that. In a word, it's plutocracy.

Absolutely. Didn't mean for my reply to make it seem like I was too naive to understand WHY it happens. Just amazed that it keeps happening and has happened for decades.

Next election you're going to be voting around one or two big potential issues like abortion or gun rights. As long as we keep focusing on these things the corporate class can buy whatever regulations they want.

Re: T-Mobile switches users to pricier plans

#103

Post by dmazzoni » Thu, Oct 12, 2023, 11:03 PM UTC

This sucks.

What sucks even more is that T-Mobile is STILL the least evil of the only three nationwide wireless carriers in the U.S.

Re: T-Mobile switches users to pricier plans

#104

Post by [deleted] » Thu, Oct 12, 2023, 11:47 PM UTC

cmeacham98 wrote: post #94

arcticbull wrote: post #82

Earlier quoted context omitted.

Right but in the same way I can end the contract and walk away at any time, I would imagine it's totally kosher for T-Mobile to do the same. It's not like either party is locked in.

Sure, but "end the contract" doesn't mean "upgrade to a higher paying plan without consent".

[deleted]

Re: T-Mobile switches users to pricier plans

#105

Post by arcticbull » Fri, Oct 13, 2023, 12:01 AM UTC

cmeacham98 wrote: post #94

arcticbull wrote: post #82

Earlier quoted context omitted.

Right but in the same way I can end the contract and walk away at any time, I would imagine it's totally kosher for T-Mobile to do the same. It's not like either party is locked in.

Sure, but "end the contract" doesn't mean "upgrade to a higher paying plan without consent".

I mean I can change to a more or less expensive plan by giving the carrier notice, I assume its fair for the carrier to do the same to me no? If you want to guarantee a price plan, sign a term contract.

Feels like customers want to have their cake and eat it: lock the carrier in, but have no obligations of their own.

Re: T-Mobile switches users to pricier plans

#106

Post by em-bee » Fri, Oct 13, 2023, 12:18 AM UTC

MandieD wrote: post #28

I continue to be amazed at how much abuse my fellow Americans take from their telcos. I pay 13 EUR/4 wks (yes, German mobile operators are a bit slippery, too) for 3 GB + unlimited domestic talk and text. If I wanted to waste more time on my mobile, 20 GB would run around 30/4 wks. Of course, this is with a paid-for handset. I’ve never had a contract over here. What is the most economical, yet reliable way to receive…

in austria you get 40GB for 10€/month and for 20€ you get an unlimited data only sim.

Re: T-Mobile switches users to pricier plans

#107

Post by joecool1029 » Fri, Oct 13, 2023, 12:51 AM UTC

Yeah so I signed up for T-Mobile Home Internet back in May under the $35/mo for life offer so long as I enrolled in autopay. So I did and the autopay goalppsts were moved to only allow checking/debit cards which is not going to happen. Cancelled autopay out of spite and switched to paper bills. This one is probably in violation of some fraudulent advertising law.

I say this because I also bought an Ooma Hub many years ago for my parents to replace their landline which was advertised as free for life. The company pretty quickly realized that things like 911 incur some fees so all future units included some $10-15/yr in fees, mine does not under the original agreement. This leads me to believe they did the math and figured $12 or so per year lost for a small % of customers is cheap insurance to avoid litigation costs for breaching the original agreement.

The one I might litigate over is T-Mobile has a scam shield service, that's fine except my Google Voice number shows up under my mom's name whenever I call T-Mobile customers, she's never been associated with this number. I just want the record removed. The company that mines the information for this is called FirstOrion and is not complying with repeated deletion requests filled out here https://privacy.firstorion.com/

Re: T-Mobile switches users to pricier plans

#108

Post by HumblyTossed » Fri, Oct 13, 2023, 12:51 AM UTC

wlesieutre wrote: post #60

HumblyTossed wrote: post #57

I'm on a grandfathered ATT plan. I'll bet you ATT is going to try this soon if TMo gets away with it. Does anyone use the prepaid plans from Mint or Visible, etc? What are the downsides?

Mint users will be deprioritized if the network is congested, hasn’t been a problem for me but in some areas or during large events it could be

Is that all the time or only after they've used so much bandwidth?

Re: T-Mobile switches users to pricier plans

#109

Post by dv_dt » Fri, Oct 13, 2023, 1:16 AM UTC

tiltowait wrote: post #31

MandieD wrote: post #28

I continue to be amazed at how much abuse my fellow Americans take from their telcos. I pay 13 EUR/4 wks (yes, German mobile operators are a bit slippery, too) for 3 GB + unlimited domestic talk and text. If I wanted to waste more time on my mobile, 20 GB would run around 30/4 wks. Of course, this is with a paid-for handset. I’ve never had a contract over here. What is the most economical, yet reliable way to receive…

It's especially surprising when you consider that cheaper plans exist, probably using the same network you're on, and that changing carriers can be extremely simple. I switched from T-Mobile 3 months ago (when they announced changes to the autopay discount) to Mint. My bill went from $60/mo to $180/yr (breaks down to $15/mo, and I think claiming something is $15/mo when it's actually $180/yr should be illegal, but th…

T-mobile bought mint though, so I expect you’ll have a few years before having to move on.

Re: T-Mobile switches users to pricier plans

#110

Post by [deleted] » Fri, Oct 13, 2023, 1:24 AM UTC

josh_carterPDX wrote: post #4

It is amazing to me that the government continues to allow these mergers when time and time again it shows that the consumer end up paying more, not less.

[deleted]