Earlier quoted context omitted.
Oh come on. OCR is a thing. I mean this is HN, are you normalizing acceptance of crappy software?
I would not blame the software. I'm pretty sure that images are not generally used as formats for resumes. I mean, at what point do you think it gets ridiculous? When it's a video instead of an image? When it's in Sanskrit? (Computer translation is a thing, after all.) When it's a video in Sanskrit? Or maybe is it more reasonable to say, look, this is some text, submit it in a standard text format? And an image is no…
Why blame anyone for this? Just use OCR where possible. If the application instructions specify a text resume sure. Having a picture resume in a .docx makes little sense but a PDF is both an image and text format. Not to mention a lot of people design their resume or have someone else make it and print it for them and scan it when applying for jobs as an image pdf.
Shit happens. Tech is supposed to make life easier not harder, despite of humans' failures not because humans arr cooperative enough right?