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Slack’s free plan change is causing an exodus

blog.zulip.com

101–110 of 790 posts

Re: Slack’s free plan change is causing an exodus

#101
post #7
post #3

Setting aside that this is from a Slack competitor... > one would be hard-pressed to find any who are excited about it Me. You know all that bitching we collectively do about ad and tracking supported business models obsfuscating the cost of "free" products? The solution is being willing to pay for something you use and like.

Except we still get tracked in the paid stuff.

The fact they track the amount of messages is analytics to begin with even if it has a valid reason.

Re: Slack’s free plan change is causing an exodus

#102

This felt like a mean spirited and cynical money play to me, especially coming years after launching free instances. For smaller groups (families, houses, etc) this effectively forces them to pay or lose months or years of history. To me, this says that I can't trust that slack cares about supporting what people are currently using their product for. They'll be looking for opportunities to reduce costs or increase re…

> pay or lose months or years of history.

You have to be very inactive slack to have years of history fit in 10,000-message. Our family slack hit 10k long time ago: 7 members total, 4 inactive and most active channels is @me using it as clipboard across devices.

Teams that were on an old 10k plan either:

- potentially going to become paid customer eventually (evaluating slack or early-stage company trying to save money) - never going to pay (families, online communities)

Changing this to 90-days plan:

- potential paid customers now have a clear cut-off date and either stay on free plan longer or convert to paid customers before 90 days mark OR move somewhere else; Either way, it's a win for slack. - Online communities most likely benefit from that because I've been to slacks that churn thousands of messages a day - Family slacks probably don't care, they always knew old messages will go away

The only reason I use Slack for family and my side-gig company is because I use Slack at the day job.

Re: Slack’s free plan change is causing an exodus

#103
post #13

According to the analytics of number of message, those infrequent and long running slack channels and users probably can just use email. Outrage for outrage sake. #2020s

If you were using a free product with limited history and expected not to lose history then I have exactly zero sympathy for you. Even if the free product you were using changed their terms.

Re: Slack’s free plan change is causing an exodus

#104

Earlier quoted context omitted.

Slack allows image and file uploads, and in every slack I've been on that feature is used heavily. Those stack up fast.

We need a IRC client that will convert images to ASCII art. no one needs anything more than ASCII art ;)

I've seen a matrix client that does this, 'Gomuks' if I recall correctly.

Re: Slack’s free plan change is causing an exodus

#105

This sort of "mana from heaven" success that Zulip has been seeing reminds me of the time Google Reader announced that it was closing and Feedly was just sitting there with a product that was exactly like Google Reader and could import your subscriptions from Google Reader with one click. I wonder how often people succeed with these sorts of business models, which seem to be summarizable as "copy something extremely…

Digg vs Reddit also comes to mind.

https://www.reddit.com/r/business/comments/d78wi/digg_loses_...

https://trends.google.com/trends/explore?date=2005-01-01%202...

https://mashable.com/archive/reddit-digg-traffic

Re: Slack’s free plan change is causing an exodus

#106
post #10

Just migrate to Discord?

The main advantage that Slack has, especially for many people in non-technical roles, is the just-professional-enough user interface over the casual look of Discord. I've been in Discord servers for volunteer work, and while it generally works pretty great, the system feels a lot more casual to users (e.g. with non-human profile pictures). On the other end of the spectrum, Microsoft Teams is almost too professional,…

> Microsoft Teams is almost too professional

Teams target is Corporations so it should be professional?

Microsoft has tries to make Teams "less professional" or more causal and people hate the changes. They recently changed the theme of the emoticons "Microsoft Fluent Emojis were brought to life to embrace expressiveness and play" they seem to be well received by non-professional users, or even professionals in "creative" fields, but for traditional corporate users they look terrible and are not well received at all, the feedback asking for the return of the traditional emojis has 10's of thousands of votes.

for work I want a professional platform, I want teams to be a professional tool for professionals

Re: Slack’s free plan change is causing an exodus

#107

Earlier quoted context omitted.

Community is good, but you can get that within a chat server, and there's something else massive that we've lost: searchability. Slack and Discord each have competent internal searches, after you've joined a particular server , but they're utter black boxes to the outer world. I can point to several niches (mostly gaming, by inclination) where there is virtually no conversation outside of a Discord. Unless you find t…

The more fragile presence of the information is actually a feature to some. If messages are more permanent and accessible, people can be more likely to stop and think before replying for more substantive discussion, instead of having a free-flowing conversation. I generally also prefer forums that are searchable and public, but it's nice to have a real-time communication with someone over Discord (e.g. a couple sente…

On the one hand, I met my partner in a community that uses Discord, so I can't disagree that developing relationships there can work.

On the other, the flip-side of free-flowing conversation is endless rounds of "hi guys, new here, " "check the pins".

Re: Slack’s free plan change is causing an exodus

#108
Stop using chat for things that you want to keep long term. It's not just about retention. Even with long term retention, it's nearly impossible to find things in a huge dump of unstructured conversation.

EDIT - and stop using things that are invisible to search engines.

Re: Slack’s free plan change is causing an exodus

#109

http://discord.com

No, discord is not a good alternative. We just have to wait until they pull the rug from under their free users in order to aggressively monetize. And I think that will hurt much more than Slack.

So, Element/Matrix it is, then? I'm not sure how it holds up to slack, having never touched Slack myself, however it fills the Discord niche for me.

Re: Slack’s free plan change is causing an exodus

#110

Earlier quoted context omitted.

Yeah - one thing I dislike about Reddit - it has eaten up all of the small forums and killed them. On one hand Reddit can be great but on the other hand sometimes you just want to discuss some niche stuff or hobby - and too much other crap will spillover from other subreddits sometimes to make that as useful

Reddit is pretty much dead IMO. There seems to be a few substantial posts, if that, per day. Discord is way more active.

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