Google fails at even building an ecommerce website for the special launch event. In 2021. For a launch of a major "premium product". Why on earth would one ever believe the rest of the product which is orders of magnitude more complicated would actually function and not suck in 4 months?
You're right! They suck, this is the first time they've ever built a phone and they have no history of working devices to prove themselves!
* Boot loops.
* Android updates that they push to their own phones that brick those phones or break the cameras. It is as if their engineers write code against the devices those engineers can't use to test on.
* Non-existent customer service in case the phone does go into a boot loop or update breaks the camera.