Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

No one-click unsubscribe? It's spam.

news.ycombinator.com

Post reply on HN
Print view View original

11–20 of 113 posts

Re: No one-click unsubscribe? It's spam.

#11

Post by fleitz »

Having run a mailing list I can pretty much tell you that despite your best efforts to put the right headers in so Google can do their own unsub links, unsub at top and bottom, etc, that despite all this and being fully CAN-SPAM complaint that people will still write emails to your ISP claiming that your sending SPAM.

I'm not sure why but usually it's academics who send these. Maybe people sign them up for mailing lists b/c they are jerks or something. They all seem to be sure that they've never ever signed up for a mailing list.

ISP sends me email about the compliance issue, I put the email address into a form that blocks it from ever being associated with any of the lists on that server, and it spits back an email detailing when they signed up, confirmed, etc, that they've been blacklisted, and then attaches a jpeg image of the headers / footers with unsub links circled in red so the ISP can close the case.

Re: No one-click unsubscribe? It's spam.

#12

Post by dbz »

Tangentially related: you can create a filter to search for emails with the word "unsubscribe" in them. Generally speaking I don't want to read anything with "unsubscribe" in it, and when I do, I have a nice folder for it.

Re: No one-click unsubscribe? It's spam.

#15

Post by 3amOpsGuy »

spenvo wrote: post #5

Linked-In has the spammiest email protocol out of any service I have ever used. Even after signing-in there is no one-click-to-unsubscribe button (they split it into about 12 scattered categories), and they create new categories periodically and opt you in to them. This is downright deceitful. Pro tip : change your email to one that you never use. It literally came down to doing this or deleting my Linked-in account-…

change your email address with them to myoriginalusername+linkedin@whatever.com

Filter with gay abandon.

Re: No one-click unsubscribe? It's spam.

#16

Post by staunch »

lt wrote: post #7

It's in violation of the CAN-SPAM Act You can’t charge a fee, require the recipient to give you any personally identifying information beyond an email address, or make the recipient take any step other than sending a reply email or visiting a single page on an Internet website as a condition for honoring an opt-out request. http://business.ftc.gov/documents/bus61-can-spam-act-complia...

I would not interpret "visiting a single page" to mean one-click. Of course, I agree that one-click is the right way to do things.

Re: No one-click unsubscribe? It's spam.

#17

Post by cpursley »

spenvo wrote: post #5

Linked-In has the spammiest email protocol out of any service I have ever used. Even after signing-in there is no one-click-to-unsubscribe button (they split it into about 12 scattered categories), and they create new categories periodically and opt you in to them. This is downright deceitful. Pro tip : change your email to one that you never use. It literally came down to doing this or deleting my Linked-in account-…

Agreed, spenvo! First thing I do when I sign up for a LI group is unsubscribe from all mailings (excepting a few which I chose to follow on a daily/weekly basis).

The next page after signing up for a LI group should be (unchecked) opt-in checkboxes for the mailings you'd like to receive.

Re: No one-click unsubscribe? It's spam.

#18

Post by easternmonk »

spenvo wrote: post #5

Linked-In has the spammiest email protocol out of any service I have ever used. Even after signing-in there is no one-click-to-unsubscribe button (they split it into about 12 scattered categories), and they create new categories periodically and opt you in to them. This is downright deceitful. Pro tip : change your email to one that you never use. It literally came down to doing this or deleting my Linked-in account-…

Just mark it as spam in Gmail.

Re: No one-click unsubscribe? It's spam.

#19

Post by chimeracoder »

JacobAldridge wrote: post #9

Also a good reason to test your emails in different systems - Gmail often snips emails I receive, meaning the Unsubscribe link at the bottom is cut off. I'll bet that leads to increased spam reports. Aweber had an article last week suggesting you put an Unsub link at the top of your emails as well. I haven't had the guts to do that for my template (EveryDayDreamHoliday) but as a consumer I like the idea.

> Gmail often snips emails I receive, meaning the Unsubscribe link at the bottom is cut off.

It also makes these emails 100% unreadable on a mobile device, because they don't include the link to the full message on phones for some reason, even though they do on their web interface.

Re: No one-click unsubscribe? It's spam.

#20

Post by [deleted] »

easternmonk wrote: post #18
spenvo wrote: post #5

Linked-In has the spammiest email protocol out of any service I have ever used. Even after signing-in there is no one-click-to-unsubscribe button (they split it into about 12 scattered categories), and they create new categories periodically and opt you in to them. This is downright deceitful. Pro tip : change your email to one that you never use. It literally came down to doing this or deleting my Linked-in account-…

Just mark it as spam in Gmail.

[deleted]
Post reply on HN