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How to give a senior leader feedback without getting fired

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Re: How to give a senior leader feedback without getting fired

#11
post #4

This was one of the most exhausting aspects of working for a US company, especially as an H1B. Simply: just don't say anything, it wasn't worth it. I'm from cultures where we bluntly call a spade a spade and pride ourselves on disdain for hierarchy. There's far less fear in raising concerns generally to anyone, but it's quite possibly because of the far better employment laws.

It's not just due to an employee being H1B. It's that 80% of your peers are Chinese and Indian H1Bs who bring that culture of deference to authority into the US.

I don't even feel like I'm working in the US when I'm working for any tech company these days. If I'm at ads for FB, I may as well be in Beijing. Some others, I may as well be in Mumbai.

It would be nice to work with Americans/westerners for once and actually be able to speak up about something without getting fired.

Re: How to give a senior leader feedback without getting fired

#13
post #8

I don't think tip toeing around people like this is a solution at all. But I've never worked in the US. Some important questions: 1) Why are they a leader at all? 2) Why are they your chosen leader?

Just like there are plenty of employed, bad devs there are employed, bad leaders/managers.

Maybe they aren’t good at it, or maybe they’re new to managing and this is one skill where they will get better.

Re: How to give a senior leader feedback without getting fired

#14
Most of those examples (not giving enough direction, not training new hires enough, not being clear enough on priorities) are probably not going to be surprises for the person, and if you give feedback that shows you want someone to behave differently without having given some thought about why they aren't already then your feedback talks more about your own lack of experience and empathy than anything else.

To give good feedback to anyone you need to understand something about the pressures and challenges that they are facing. And remember that everything is a trade off. For example, perhaps they're incredibly busy, and would like to spend more time with new hires, but are struggling to find time because they aren't getting enough blocks of concentration time to work out clear priorities and they have been told they need to give their trusted colleague more opportunities to grow so they delegated it to someone.

Most likely, if you think something is a problem then they do too. They don't need to be told that or criticised for it, they need help solving the problem that causes the problem.

Imagine the difference between "I want to give you feedback that you aren't spending enough time with new hires" vs "I know you've been wanting to spend more time with the new hires, why don't you take them for lunch and send me to your status meeting over Tuesday lunch time this week."

As I started doing more leadership, I became aware that a lot of the things I might previously have cited as predictable examples of leadership incompetence causing problems were not surprises to leadership. They knew that this course of action would cause problems. The reason that they went ahead anyway was because they believed that the problems caused by the other courses of action available to them would be worse.

Of course, there are situations this advice does not apply, maybe the leader genuinely is clueless or evil or mistaken about the severity of a problem, but a good leader when presented with a problem elsewhere needs to start from a position of respect and learning and if you want to give advice to a leader you should start by trying to model good leadership yourself.

Re: How to give a senior leader feedback without getting fired

#15
Leaders don't hold all the power. As others have said, I think this is a good approach for everyone - showing a bit of empathy and "you don't know what you don't know" when corresponding with people. In fact it's good leadership 101.

Edit: can anyone suggest any good (free) tools for eliciting 360 feedback? Potentially anonymously?

Re: How to give a senior leader feedback without getting fired

#16
I disagree with much of the premise and frankly don't think this person should be giving advice. Some of what's in there isn't bad like "be thoughtful about what you say". However, if you already feel something needs to be changed to the point where you're thinking something needs to be said but then you follow the article to force yourself to ask questions like

> “Can I live with this? How much does this bother me? Is it worth giving them feedback and what are my chances of success doing it?”

and doing multiple rounds of this you are compromising with yourself at an early stage. This frequently leads to things escalating (the problem didn't go away and in fact got incrementally worse because there was no negative feedback) which makes it a much harder situation.

This article is also written with examples like, if you don't make small changes to your wording, you'll get responses like "You think I don’t know that I need to give new hires guidance? I obviously gave them guidance. GTFO." which clearly catastrophizes outcomes based on small nuances in your own already inoffensive language.

Feedback is like gardening. Take care of small problems early and gently but relentlessly. If there's a wolf in your garden you should probably do something about the wolf instead of working around the wolf and spending your life in fear, even if that means finding a different garden.

I will recommend the book "The Coward's Guide to Conflict" which helped me get a healthy perspective.

https://www.amazon.com/Cowards-Guide-Conflict-Empowering-Sol...

Re: How to give a senior leader feedback without getting fired

#17
In aviation this is what Crew Resource Management is about, and in particular, how to make sure the monitoring pilot, who may be the least experienced one, can effectively supervise and review the actions of the other. Many crashes were the result of copilots' fear of speaking up.

Business life could learn from this. The person in charge is not a king, they're simply the person tasked with making decisions. There is nothing scandalous in having another person evaluate those decisions against a set of principles or common sense, and speaking up when something doesn't feel right.

Better that than crashing into a mountain.

Re: How to give a senior leader feedback without getting fired

#18
Why on earth would someone deserve to be fired based on mere "feedback"? As long as it's not an outright offensive rant, it should be handled sensibly. But even if it is an offensive rant, firing should be a last resort. The amount of toxic subordination that's assumed to be normal is sickening.

Re: How to give a senior leader feedback without getting fired

#20
post #8

I don't think tip toeing around people like this is a solution at all. But I've never worked in the US. Some important questions: 1) Why are they a leader at all? 2) Why are they your chosen leader?

Just like there are plenty of employed, bad devs there are employed, bad leaders/managers. Maybe they aren’t good at it, or maybe they’re new to managing and this is one skill where they will get better.

I'm thinking maybe we should be more careful in general with who we give these kinds of responsibilities to.
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