What a nice example of 1980s corporate greed maximizing profits over human life. Modern delivery food delivery services can be seen making the same delivery-by guarantees, so we haven't fully learned our lesson.
The failure of the Domino's 30-minute delivery guarantee
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Re: The failure of the Domino's 30-minute delivery guarantee
#12Btw, it works in india
Re: The failure of the Domino's 30-minute delivery guarantee
#13What a nice example of 1980s corporate greed maximizing profits over human life. Modern delivery food delivery services can be seen making the same delivery-by guarantees, so we haven't fully learned our lesson.
The article elaborates about that at the end. This isn't "1980s corporate greed". It's just corporate greed, and it's just as relevant today as it was 40 years ago.
Re: The failure of the Domino's 30-minute delivery guarantee
#14What a nice example of 1980s corporate greed maximizing profits over human life. Modern delivery food delivery services can be seen making the same delivery-by guarantees, so we haven't fully learned our lesson.
> ''Not fulfilling a promise is inexcusable,'' he stated in the report. ''It not only goes against everything we believe in, but it's also bad business.'' [1]
Absolutely zero consideration for the possibility that the problem wasn't the staff, but the completely arbitrary 30 minute policy that couldn't possibly be consistently adhered to across thousands of franchisees without introducing significant risk to staff.
[1] https://www.nytimes.com/1989/08/29/business/fight-on-quick-p...
Re: The failure of the Domino's 30-minute delivery guarantee
#15So he ordered pizza with the delivery time carefully planned to coincide right when traffic was greatest.
Yet somehow the drive was able to get it to his house in 28 minutes. He tried to ask the driver how this was possible, but the driver was allready rushing back to his car.
Re: The failure of the Domino's 30-minute delivery guarantee
#16A guarantee memorably parodied in the setting of Snow Crash.
Re: The failure of the Domino's 30-minute delivery guarantee
#17Re: The failure of the Domino's 30-minute delivery guarantee
#18Re: The failure of the Domino's 30-minute delivery guarantee
#19Further evidence we should build a Futurama-style series of tubes in cities for delivering items. I'm not joking. Might need extra packaging to pin the pizza down to survive the forces however. Maybe stack the slices and wrap them or something.
Re: The failure of the Domino's 30-minute delivery guarantee
#20The failure of the 8-minute delivery free pizza guarantee ... https://www.youtube.com/watch?v=a7JaKr-ERZw