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GoDaddy Rant

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11–20 of 48 posts

Re: GoDaddy Rant

#12
post #2

I just don't get why dev people keep using Go Daddy after decades of bad customer service and poor product. Seriously, they aren't even cheap.

Domain was bought by our non-technical CEO. my personal stuff is in namecheap

Re: GoDaddy Rant

#13
Registrar != nameserver, although they tend to provide one, they also tend to be complete crap IME.

Have a look at your hosting provider (which hopefully is not also your registrar). e.g I use Linode's nameservers which are pretty reliable and have a straightforward UI. All you need to do is point your registrar to a different name server.

Re: GoDaddy Rant

#14
post #2

I just don't get why dev people keep using Go Daddy after decades of bad customer service and poor product. Seriously, they aren't even cheap.

Dev people don't. It's the non-technical middle and upper managers who pick GoDaddy because they saw an ad during a sporting event.

Then the tech people have to shoulder the burden when GoDaddy screws up.

Last week I waited on hold with GoDaddy for five-and-a-half hours. And that was for the online help chat.

About half way in I decided to call the phone number, too. On hold for three hours and by then, the chat person finally showed up.

Re: GoDaddy Rant

#16
GoDaddy has never been a good domain registrar. They have horrible practices. Sell our data. And buy the domain you did a lookup for in their website and try to sell it to you for more money. Not a service to use in so many ways if you are looking for something dependent.

Namecheap is good. Their customer support has been reliable in two instances I needed it.

And I know you shouldn't use GoDaddy and Google domains. Also, any place which is going to lock your domain and data. Keep this in your basic checklist. :)

Re: GoDaddy Rant

#17
post #2

I just don't get why dev people keep using Go Daddy after decades of bad customer service and poor product. Seriously, they aren't even cheap.

Because there are more of them born every minute, and there's a lot of information out there to process. And when doing something new, it's pretty hard to separate out the people with legit gripes and the people who are just complaining because they are confused or didn't get their way.

Re: GoDaddy Rant

#18
post #16

GoDaddy has never been a good domain registrar. They have horrible practices. Sell our data. And buy the domain you did a lookup for in their website and try to sell it to you for more money. Not a service to use in so many ways if you are looking for something dependent. Namecheap is good. Their customer support has been reliable in two instances I needed it. And I know you shouldn't use GoDaddy and Google domains.…

Hmmm I have all my domains on Google at the moment... what's the story with not using them?

Re: GoDaddy Rant

#19
Another day, another NoDaddy mishap. Best of luck getting it solved. If the recommendation is of any value, I've used joker.com (registrar providing free DNS services) for something like 20 years now. Not a single tech hiccup thus far.

Re: GoDaddy Rant

#20
post #4

Ugh. GoDaddy. I default to namecheap these days with cloudflare for the DNS. Works pretty well and is also, eh, cheap

My exact goto-setup as well.

Mine too but Namecheap has royally screwed me a couple times recently on self-admitted bugs. First an entire domain went offline with no warning or notification because of some verification bug. Then on one of my expired domains they were leaking my real data in the whois due to a bug and I could only fix it by registering the domain at an increased price! Then I could re-enable Whois Guard (which was enabled when the domain initially expired)
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