Pour out some coffee for the engineers at Rackspace & their impacted customers who are losing their Friday evening to this.
Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
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Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#12The first small startup I worked for used Rackspace and I really liked their service, but I thought they died off over a decade ago.
They missed the cloud train 12 years ago or so.
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#13Huh. I use Rackspace for email, not Hosted Exchange, just email. Haven't had a burp. Been using it for well over a decade with no problem. I didn't know that the CEO got replaced a couple of months ago. Given the way they're handling this particular problem I may just go looking for someone else, just in case.
The last ceo wasn’t a good leader nor a good engineer. Source: other c levels that worked directly with him.
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#14Sounds like somebody's about to lose some money.
https://simplywall.st/stocks/us/software/nasdaq-rxt/rackspac...
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#15Did they mention the cause of the outage?
This exact same thing happened at my Uni. Reason for it was the exchange server was compromised by ransomware. Solution was to abandon it and fast track O365 migration for all users.
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#16Sounds like somebody's about to lose some money. https://simplywall.st/stocks/us/software/nasdaq-rxt/rackspac...
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Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#17I have a number of mailboxes on the services that are down. The big issue is that they aren't really communicating what is actually wrong so it is hard to tell if we should set email up on a different service. Also if we switch to O365 that they are offering as a work around, it isn't clear how that would be merged back with the existing mailboxes. Or maybe the suggestion of O365 indicates that they don't think the other mailboxes are coming back.
The fact that they aren't communicating makes me wonder if they got hit with ransomware of some type.
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#18Did they mention the cause of the outage? This exact same thing happened at my Uni. Reason for it was the exchange server was compromised by ransomware. Solution was to abandon it and fast track O365 migration for all users.
Ransomware was actually my first guess as well.
Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#19Huh. I use Rackspace for email, not Hosted Exchange, just email. Haven't had a burp. Been using it for well over a decade with no problem. I didn't know that the CEO got replaced a couple of months ago. Given the way they're handling this particular problem I may just go looking for someone else, just in case.
The last ceo wasn’t a good leader nor a good engineer. Source: other c levels that worked directly with him.
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Re: Rackspace Exchange hosting down ~18 hours; “solution” is to start over on O365
#20What’s a good alternative to switch to if someone wants to move off of Rackspace?