11–20 of 93 posts
Incidentally I tried matrix for the first time on the basis of someone recommending it here in HN, and it's extremely slow
There is no risk of service provider spying on you because you as the business is the service provider.
Incidentally I tried matrix for the first time on the basis of someone recommending it here in HN, and it's extremely slow
this is like saying “i tried the web, and it’s extremely slow”. what server were you using? and which client on which platform?
I wonder how this compares to alternatives like [1] and [2] that you can also host yourself.
There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if that's actually a feature you really need.
Half the features advertised seem to be existing EMS features (like talking across chat services). I suppose you can use this to portal a web chat box into Slack but honestly I think there are better solutions.
[1]: https://github.com/osousa/livematrix
What is the benefit of end to end encryption in this scenario? There is no risk of service provider spying on you because you as the business is the service provider.
With the private keys on the recipient end and the browser end, it does make it easier to follow certain data privacy regulations. Whether the rather leaky Matrix protocol is considered foolproof is still an unanswered question, though; the average encrypted chat session sends a LOT of unique identifiers that shouldn't cause any trouble, but I haven't seen a recent audit of the protocol.
What is the benefit of end to end encryption in this scenario? There is no risk of service provider spying on you because you as the business is the service provider.
Imagine you're contacting a doctor and are communicating about sensitive stuff. I'd still expect this to been treated relatively confidential, i.e. not spreading it within the company, or potentially leaking it.
Plus, the matrix server of the person on the other side might not be in your hands, e.g. hosted by Element
Edit: Github link at [3], couldn't find it when I originally wrote my comment below I wonder how this compares to alternatives like [1] and [2] that you can also host yourself. There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if t…
Edit: Github link at [3], couldn't find it when I originally wrote my comment below I wonder how this compares to alternatives like [1] and [2] that you can also host yourself. There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if t…
Earlier quoted context omitted.
Does it have export? Signal's complete inability to any kind of history backup is a dealbreaker for me.
Element has. The app on the other side I think it's unlikely that this chatbox has export functionality
It seems like Element is limited to only exporting a single room, though. You need something like https://gitlab.com/argit/matrix-recorder/ to export all messages, it seems.
Edit: Github link at [3], couldn't find it when I originally wrote my comment below I wonder how this compares to alternatives like [1] and [2] that you can also host yourself. There was also a Matrix project *that I can't find for the life of me) featuring multi-agent live chat support with multiple agents being able to join and leave a room. I suppose the E2EE support is what sets it apart, though I'm not sure if t…
You can host chatterbox yourself too - it’s apache licensed FOSS ( https://github.com/vector-im/chatterbox ).