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Show HN: AppFaqs.co

appfaqs.co

11–16 of 16 posts

Re: Show HN: AppFaqs.co

#12
post #8

Design feedback : 1) Great name. 2) Font, image quality look good. 3) Looks okay on mobile. iOS Chrome the hamburger overlay font color is too faint, background bleeds through the overlay too much and distracts and obscures readability. 4) YOU NEED to have a FAQ menu in the top bar there. C'mon. Cost benefit thoughts : 1) When I saw 499 I immediately thought the following : A) Typical "enterprise" price point. B) A s…

Thank you for the extremely detailed feedback, much appreciated. I'll admit that I haven't really thought about the 'enterprise' portion of the offering, instead featuring on the small time developer. This is a great breakdown of what might happen in an enterprise developer's head, I'll need to mull this over as well.

Re: Show HN: AppFaqs.co

#13
post #9

I don't get the value proposition. Why would I use this instead of just using a web view that shows a page from my website? The only reason for using a service like that is for quick low budget iPhone apps, where I want to give clients an easy way to update the FAQ. But your landing page doesn't show what the admin interface looks like. Also, I believe that monthly pricing won't fly for your audience. This is only in…

Thanks for the tough feedback, I'll definitely mull it over. One of the reasons I made this was because I have multiple iOS apps in the App Store that are really just fun apps that I don't have time to support. Since they don't have websites or server side components, something dead simple like this makes a lot of sense.

I think the "Developer" tier has the most promise as a selling point. For apps you just want to get out there, I think some developers would be willing to pay 4.99 to quickly slap on a FAQ section. The reasoning might be "I'll do this for now, and implement my own solution later". Being able to update the FAQ instantly would be very important at first and is definitely worth 5 bucks. Very cool stuff!

Re: Show HN: AppFaqs.co

#14
This is a great project Matt. We're working on similar things at UserDeck [1] and I think mobile support is going to be huge. I think you're getting a lot of feedback that may be a demotivating as HN has a lot of developers, but not many business minded people which is what I've found is who you sell and the developers implement it based on the needs of the business.

For example on the build vs hosted service there are many things a developer would not want to build such as WYSIWYG, analytics (figure out what is working, what isn't), ratings (up/down), easy changes (no app store deployment), translation across devices (iOS/android), ticketing (contact form for help). When I had initially thought of similar ideas, Zendesk hadn't moved an inch, but here lately they started getting into mobile support [2] so if anything I find it validation to the market that will just continue to grow. There simply is no reason every developer should build all of that out reinventing the wheel when there can be a service to provide that functionality and focus development resources in other areas.

If you want to chat more, my email is in my profile.

[1]: http://userdeck.com

[2]: https://developer.zendesk.com/embeddables

Re: Show HN: AppFaqs.co

#15
post #8

Design feedback : 1) Great name. 2) Font, image quality look good. 3) Looks okay on mobile. iOS Chrome the hamburger overlay font color is too faint, background bleeds through the overlay too much and distracts and obscures readability. 4) YOU NEED to have a FAQ menu in the top bar there. C'mon. Cost benefit thoughts : 1) When I saw 499 I immediately thought the following : A) Typical "enterprise" price point. B) A s…

[deleted]

Re: Show HN: AppFaqs.co

#16
post #2

Side project I've been working on for a while. Would love feedback from a design stand point (landing page) and a 'do you see enough benefit to use this' perspective.

My MX Records were boinked last night when I switched to a new DNS provider, so I've been unable to receive any emails in the last 24 hours. If you sent me an email please try again (sorry about that)!
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