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Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

blog.mozilla.org

41–50 of 311 posts

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#41

Love the hubris in using the CEO's first name.

It's quite common in US to refer to people by their first name perhaps an attribute of low context culture. I particularly like it having come from a high context culture as it reduces friction and gives people the confidence to voice their opinions irrespective of their social strata.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#42
This is not rolling back the clock. Here are some important points to the debate:

1. Windows 10 users are upgrading from 7 and 8.1, these versions were heavily shipped with bloatware. If it took away default browsing from Firefox, it also took away volume control from OEM Volumizer 2010.

2. Your browsers like IE, Mozilla and Chrome might have Malware toolbars installed. Nobody can deny that it is far too common on Windows PCs. If it opened the infected browser the first thing after update, how secure is your PC now?

3. Microsoft has taken deliberate steps to make Firefox the default browser easier. The is an entire section now in Settings that lists 8-10 typical apps like browsers and one can easily set Firefox to default from there. It is not like old days when you had to go fidget with individual settings of each browser.

4. If you were savvy enough to put FF as default on Win 7, you are savvy enough to change it on Win 10. People not as savvy need a robust unbreakable solution.

5. The XYZ browser you were using might not be fully Windows 10 compatible. It is absolutely weird to expect default apps to remain same after a major upgrade. The cannot give individual vendors like Mozilla or Google special treatment here, nor can they take responsibility for their development cycles.

6. It's not bad for users. They aren't defaulting on IE7. Edge is fantastic.

7. In 2015, browsing should be considered a core OS feature that cannot be broken for upgrading users.

8. Microsoft had a weird history of over preserving user settings. It didn't leave them any place good. They still remain the most backwards compliant in any aspect.

9. Windows 10 does preserve old settings for extensions it doesn't support out of the box.

But the biggest point left out in this debate is that Microsoft has made it as easy as mobile to change default apps. I fail to see how this will not help Mozilla.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#43
post #16

I just installed IE, I clicked on a URL in an email, I was asked which browser I wanted to use. IE was on top, but I do not remember what my previous default was. I was however asked to choose. I am not sure what other user experiences exist around this.

When I upgraded my default changed from Chrome to Edge. When I clicked on my first URL, also in an email, it did not give me any choices which was kinda frustrating. Opening Chrome also didn't give me the whole "Chrome is not your default; do you want it to be?" dialog.

Go to settings. There is an entire section to set all your default apps.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#44
Mozilla hasn't made me very happy lately with their "choice" tactics. Resetting people's default search engine to Yahoo of all things on update was very opaque. Also the AMO signing fiasco, Pocket and Hello. Feels like an "It's only okay when we do it" kind of thing.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#45
post #31

I was pretty surprised when I installed Windows 10 and it changed to another default for my web browser. Even worse was it didn't reset the "do you want me as the default" in all of the other web browsers so I had to go and manually change settings. Microsoft Edge is pretty nice especially compared to IE but this default to Edge should have only occurred if your current default is IE.

To be fair, they reset all defaults. For images, video, everything. Google Chrome pops up a bar that takes you directly to the settings. It's literally two clicks to change it back. Microsoft should have preserved the defaults, but I think Google's solution is preferable to a complaint letter.

How is that fair? Note that this isn't a technical choice (you can preserve the previous defaults, that's just a well-hidden non-default option during the upgrade process) - it's using your monopoly position to make life hard on other software manufacturers.

How reasonable would it be if a chrome install had a light-grey disabled-looking customize word hidden amongst a wall of text that if you didn't find and click it would replace windows with chrome os?

This sounds like a power-grab.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#48
post #14

Earlier quoted context omitted.

Windows has a history of carrying over user settings like that since the DOS times. You can literally upgrade from DOS through every version of Windows and end up with the same desktop background/widget colors/etc. I'm obviously biased because I work on a browser (specifically a browser that isn't made by Microsoft), but to me this is clearly about trying to capture the users who stopped using IE over the years.

>to me this is clearly about trying to capture the users who stopped using IE over the years. But those users never used Edge ;) A cynical person could say preserving the previous choice is just Firefox's fear that once a user tests the new Microsoft browser they won't jump back to Firefox. It also shows that Firefox doesn't have the greatest opinion of their users if it thinks all it takes for them to stop using Fir…

Some will like Firefox enough to change back. Some won't. But why should they have to?

I got really sick of Microsoft trying to force me to do what they wanted back in the 1990s. In the 2000s, they seemed to change for the better. (Maybe that was due to the antitrust settlement.) Now here they are back to their old ways.

Re: Open Letter to Microsoft’s CEO: Don’t Roll Back the Clock on Choice and Control

#50

Earlier quoted context omitted.

You can upgrade from every version of Windows and it'll still preserve many user settings: https://www.youtube.com/watch?v=vOzkNtnaS04 So there clearly isn't a difference in philosophy. In fact, Apple is far more ready to make your past software investment invalid.

Well, except not with Window 10, and for the browser--a keyy application for most people. You now have to go and mess with it before you can get on with your day.

Oh yeah, I agree. I just found the dig at Microsoft vs. Apple a bit disingenuous since Apple's biggest platform doesn't even let you change your browser at all.
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