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Dear Google Mail Team

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Re: Dear Google Mail Team

#203
Something like this happened to me recently:

http://journal.dedasys.com/2015/03/12/alarming-number-of-spa...

A Googler on HN was kind enough to get in touch with me and help bring the problem to the attention of the right people at Google, who fixed things on their end and made a few suggestions on my end. Presumably, Linus Torvalds will get about 1000x as much Google love as I did.

Good idea to check often though: I just discovered a few LiberWriter customers in my own spam filter... :-/

Re: Dear Google Mail Team

#204

Earlier quoted context omitted.

You have to be a high volume sender with a good reputation (low spam reports) to get access to these tools.

The reputation requirements here are a very low bar; as far as I can tell it's effectively "don't be a botnet".

So they send you five million "I'm not a robot" recaptchas, and let you through if you only click one...

Re: Dear Google Mail Team

#205

Earlier quoted context omitted.

I wonder how that'd work in an anti-trust case? "Your honor, clearly you can see that our services are so impartial as to flag our own email ..." Something tells me that probably wouldn't work.

If yahoo sued them? I don't see why it wouldn't. It may not convince an expert witness, but why wouldn't it convince a jury?

Yeah, good point. I guess I was feeling unnecessarily cynical.

If I were on the jury, I'd definitely buy it. Their counsel would have to really bone up the argument that it was such equal treatment, they were flagging their own messages. And the prosecution would have to really stretch things, probably entering into conspiratorial territory in order to make a case.

Then again, I've found myself perplexed by jury decisions on tech-related cases more than once. Although having sat on a jury, I can see how such decisions might be made.

Re: Dear Google Mail Team

#206

Earlier quoted context omitted.

Haven't a clue what you mean. I run several mail servers and have no issues whatsoever with GMail. And I run through all the spam filtering, too, and only recall one that was inadvertently marked as spam but, iirc, the mailer was the problem.

I wrote a daemon that monitors a mailbox that users can submit spam to, for spam that makes it through the other filtering layers. The daemon finds the original message in the user's mail directory, reads the headers, tracks down the originating network using whois, and then blackholes the network and emails me a notification about it. Some networks are whitelisted for practical purposes. Google's one of them. If nec…

While we're waiting for Monday, here are some subjects of spam emails I've received from Gmail's SMTP servers recently. Mentions of my domains replaced by example.com:

   Example.com SEO Issues
   Tough Times With Example.com? Needs Attention!!?
   Get ranked higher: Example.com
   Google optimization for Example.com
   Get ranked higher : example.com
   Website Audit Report to increase website traffic
   Example.com - audit report now available
   Give a glamorous new look to your website
   Web Design Proposal example.com
   Organic SEO Promotion For Example.com
So looks like all SEO and web-design advertising.

Re: Dear Google Mail Team

#207
post #169

Earlier quoted context omitted.

This happens to me all the time as well. I also have firstname.lastname@gmail.com and apparently a lot of other people seem to think they do as well. Or at least, they have firstname.lastname1@gmail.com and people easily forget to add the number. I wish there was a better way to deal with this type of situation other than constantly sending "please fix your address book" emails. Email is a broken system.

I'm not sure how you go from: Unless you have Google Apps for Business (or whatever), there are no vanity domains for gmail; to: email is a broken system? Gmail.com is certainly broken in the sense that they want to cram 10 billion users into a single domain. It's ridiculous marketing/brand-motivated UX failure. Since forever most mail services had a few vanity-domains, so people could get first.last@wherever.com. Bu…

I dont believe I said anything about vanity domains, so I dont know what you mean by that.

I meant that email is broken in the sense that when some stranger mistakenly thinks that your email belongs to them, and continues to give it out or sign it up for mailing lists, you have absolutely no recourse. If you have an email address that like mine is easily mistaken for other ones you get incorrectly-addressed personal emails many times a day. There is no way to find the actual intended recipient or get in contact with that person to say "hey you seem to be confusd, stop using my email address". And there is no really good way to filter those emails, since after all they are coming to your correct address. I think this is the kind of problem that's difficult to appreciate unless it happens to you frequently.

The problem with email is that anyone can email you if they have your address.. thats why we have so much spam. I dont know what the solution is, but it would be much better if the recipient had to opt-in to the conversation somehow as well.

Re: Dear Google Mail Team

#208

Earlier quoted context omitted.

I agree completely. Wasn't there a thread here a just few days ago discussing Gmail consistently marking personal mail servers as spam? EDIT: Found it. https://news.ycombinator.com/item?id=9855030

Yes, Google seems to have flipped some switch or pushed some change that takes well established domains and senders from that domain and for reasons that are not well understood written them off as spam. In theory they are getting a huge 'not spam' signal back at HQ but I agree with Linus that they screwed up big time. Stuff they should know wasn't spam and have in the past not classified as spam, now suddenly is. Al…

For some sender's I don't even have the "report as spam" button, even though most of the shit I get from them is ads I didn't ask for. Just because it's from a well recognized company domain.

Re: Dear Google Mail Team

#209
They also started delaying or outright rejecting some mail more aggressively so you don't even get to find it in spam. A few days ago I received a confirmation code from my CA sent to hostmaster@ the next morning after I requested it.

What's even worse they rejected email to postmaster@. I know you can adjust the spam filter sensitivity somewhere in Google Apps but come on, you should not reject any mail to postmaster by default.

Re: Dear Google Mail Team

#210

How much of this is caused by people marking mailing list emails as SPAM instead of properly unsubscribing?

Sounds like there should be another choice after you report something as spam: Spam - ads I didnt ask for. Spam - fraud attempt, Spam - I unsubscribed 5 times but still get updates, Spam - my ex keeps stalking me, etc.
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