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Dear Google Mail Team

plus.google.com

151–160 of 269 posts

Re: Dear Google Mail Team

#151
post #15

I've had a problem with false positives in my spam folder for months. A large percentage of the email newsletters I subscribe to end up in my spam folder every day, and clicking Notspam doesn't help. I can Notspam a certain newsletter every day for a week, and then the next day that same newsletter will end up in my Spam folder once again. I'm starting to think that Notspam signals have no effect at an individual lev…

How easy is it to unsubscribe from those newsletters? Is there a one-click unsubscribe link that doesn't require you to login or enter anything before unsubscribing you? If I've subscribed to a mailing list or newsletter and there isn't a one-click unsubscribe I'll click the Spam button to get it out of my inbox instead of going through their procedure. One-Click Unsubscribe is paramount for mailing lists and newslet…

Sometimes I don't want to deal with the people any more.

This may be an anxiety issue on my part. Fair enough. I will generally continue to do it.

Re: Dear Google Mail Team

#152
After reading this, I went through my spam folder and it's looking overall quite okay EXCEPT that all the comments on Google+ in response to things I posted these past few weeks are marked as spam. All of them.

Yup: Gmail is marking comments originating from Google+ and written by legitimate users as spam.

Re: Dear Google Mail Team

#153
post #130
post #48

Earlier quoted context omitted.

It's what happens when you can control such a large portion of a resource. Just imagine, Google can at any moment blacklist just about anyone. Most websites and companies they can do nothing to stop it. It's a tad terrifying.

I can see where it would be in Google's interest for people to throw up their hands and decide running their own is just not worth it.

That is why I don't need to able to send from my server to Google. Accepting tyranny is just not worth it.

Re: Dear Google Mail Team

#154
post #76

Earlier quoted context omitted.

The Gmail team recently launched[0] PostMaster tools[1]. I'm not sure if everyone has access, but maybe it would help? [0] http://gmailblog.blogspot.com/2015/07/the-mail-you-want-not-... [1] https://postmaster.google.com/

You have to be a high volume sender with a good reputation (low spam reports) to get access to these tools.

The reputation requirements here are a very low bar; as far as I can tell it's effectively "don't be a botnet".

Re: Dear Google Mail Team

#155
post #76

Earlier quoted context omitted.

And the moment someone accidentally clicks the SPAM button you'll find yourself with weeks of pain on a low volume mail server. Because, as an individual, you won't qualify for their FBL service and "mysteriously" you'll have weeks of everyone saying you end up in their spam folder.

The Gmail team recently launched[0] PostMaster tools[1]. I'm not sure if everyone has access, but maybe it would help? [0] http://gmailblog.blogspot.com/2015/07/the-mail-you-want-not-... [1] https://postmaster.google.com/

I don't have access unless I use work contacts to push and I won't do that.

Re: Dear Google Mail Team

#156

I could see 20% false positives on spam for Linus equating to 0.1% of false positives across the board since I suspect the people emailing Linus are 200 times more likely to be running their own mail server than the general public.

You're probably right. Mailing lists (of the discussion group variety, not marketing mail) often have problems with spam filter false positives, most commonly due to DMARC policies.

There's not really a great solution to that at the moment - either you technically violate RFCs by having your your discussion group software modify some headers, or you deal with other kinds of breakage.

Doing header rewrites is effective for reducing FPs due to DMARC, but adoption is far from universal - off the top of my head I'm not even sure if Mailman supports that at the moment.

Re: Dear Google Mail Team

#157

Earlier quoted context omitted.

I agree completely. Wasn't there a thread here a just few days ago discussing Gmail consistently marking personal mail servers as spam? EDIT: Found it. https://news.ycombinator.com/item?id=9855030

I use DKIM and have Reverse DNS + SPF and gmail likes my email just fine. However, previous to setting all that up gmail would commonly mark my messages as spam. I haven't tested it in the last few days.

I had exactly the same setup, but I had to create 10 fake Gmail accounts, add the email address to the address book and flag several emails as "not spam" before it was useable. Google Mail just ignores the fact that there are private people who want to have their own mail server to be independent from Gmail.

Re: Dear Google Mail Team

#158
post #34

I could see 20% false positives on spam for Linus equating to 0.1% of false positives across the board since I suspect the people emailing Linus are 200 times more likely to be running their own mail server than the general public.

> I suspect the people emailing Linus are 200 times more likely to be running their own mail server than the general public. Assuming non-gmail servers are spammers is a pretty epic fail.

What about the possibility that 'vanity' email servers are more likely to have something non-obvious misconfigured? Maybe, for example, they send spam rejections back to the envelope from address (generating backscatter which looks like spam), rather than rejecting spam within the SMTP session?

Re: Dear Google Mail Team

#159
Just about the only thing that google persistently misclassifies as spam for me are logwatch emails. There must be a large number of people who don't know how to turn them off...

Re: Dear Google Mail Team

#160

I could see 20% false positives on spam for Linus equating to 0.1% of false positives across the board since I suspect the people emailing Linus are 200 times more likely to be running their own mail server than the general public.

His point about marking one email in the middle of a thread is inexcusable. I've seen that happen too. And only recently.

I've seen it happen too (from my parents no less, who I have replied to 100s of times), but not recently.

Yahoo's spam filter also does this.

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