Lately a number of open source projects has faced tremendous pressure from people coming from Twitter and Reddit to have issues resolved a certain way. Even when you agree with the social media crowd it seems wrong to let it direct your project's decisions though the sheer volume of its comments, especially so if many of the people commenting aren't involved with the project even as users.
From what I have seen so far I can deduce that the technical side of the problem is essentially this:
* Limiting the issues to only the contributors excludes the actual users along with the strangers and encourages the more angry strangers to spam you with duplicate issues.
* Allowing everyone to comment drowns out thoughtful discussion with "plus ones" and "thumbs up" icons, as well as purposefully uncivil comments.
* GitHub's moderation tools are too weak to moderate the individual comments.
When your project faces this pressure how do you act to ensure that meaningful discussion happens and decisions are made that are the best for your actual users and contributors in the long run?