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The economics of in-flight Wi-Fi

fortune.com

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Re: The economics of in-flight Wi-Fi

#71

The economics of airplane wifi remind me of the economics of the hotels wifi. Go to a 5-star hotel and you will pay 15 extra dollars for the priviledge of having a lousy internet access. Go to a small hostel and you will get good internet access for free.

I complain (politely) about the internet fee at the desk, and more than 70% of the time its removed from the bill. The front desk almost always has authority to make those kinds of adjustments.

Re: The economics of in-flight Wi-Fi

#72

The economics of airplane wifi remind me of the economics of the hotels wifi. Go to a 5-star hotel and you will pay 15 extra dollars for the priviledge of having a lousy internet access. Go to a small hostel and you will get good internet access for free.

I complain (politely) about the internet fee at the desk, and more than 70% of the time its removed from the bill. The front desk almost always has authority to make those kinds of adjustments.

What are some things you say when politely complaining?

Re: The economics of in-flight Wi-Fi

#73
post #63

Earlier quoted context omitted.

You didn't say flying was a waste of time. You said the experience hadn't gotten any better. Those aren't related ideas.

Uh, a bad experience is a waste of time. And I'd call these opinions, not ideas. Not sure if I agree with being downvoted but out of my hands. :)

You're being downvoted because you said flying is a waste of time, which is banal to the point of trolling.

Re: The economics of in-flight Wi-Fi

#74
post #2

I find the $20-35 well worth it. I look forward to the day when wifi becomes standard on all flights. In the meantime, as a quick protip, you receive complimentary Gogo (at least on AA) with a business Amex Platinum. See http://ir.gogoair.com/phoenix.zhtml?c=251827&p=irol-newsArti...

Works for personal platinum Amex as well. Between my $200 in airline credit yearly, comp' Boingo/Gogo wifi, airport lounged, etc, its worth the $450/year annual fee.

Do you have a source regarding Gogo wifi w/ a personal Amex Platinum? I'm fairly certain that only exist on Biz Plat, unlike Boingo.

Re: The economics of in-flight Wi-Fi

#75

The economics of airplane wifi remind me of the economics of the hotels wifi. Go to a 5-star hotel and you will pay 15 extra dollars for the priviledge of having a lousy internet access. Go to a small hostel and you will get good internet access for free.

Many business travellers have a per-night cap on the amount they can spend on a hotel, but no cap for wifi expenses. Unbundling the wifi from the room charge means the hotel can capture customers for whom the rate would otherwise be 'over cap'.

I've noticed this most at mid-range places, rather than the upper or lower end of the market, which seems to treat wifi as a necessity.

Re: The economics of in-flight Wi-Fi

#76
post #66

Earlier quoted context omitted.

That's only the corporate card, not the consumer one.

The consumer one does have Boingo access, though, which can come in handy.

Is Gogo vs Boingo basically business vs consumer? Or..?

I just realized I never realized they were different, since the name is so similar.

Re: The economics of in-flight Wi-Fi

#77
post #39

Earlier quoted context omitted.

Now it's touch screen "entertainment in-flight systems"... Enjoy that while it lasts. United is moving to a BYOD system where you use your own phone or tablet to watch in-flight entertainment. The new cabins have removed all screens and armrest audio systems (oh yeah, and headphones too) http://www.united.com/web/en-US/content/travel/inflight/ente...

Honestly, I prefer that anyway. I've got no shortage of devices with plenty of my own media, and now I don't have to be stuck 12" from a screen I can't reliably turn off, that will be shining advertisements and redundant safety lessons in my face when I'm trying to sleep.

Yeah the screens suck, but BYOD with no in-Seat USB charger sucks.

Re: The economics of in-flight Wi-Fi

#78

All of this seems predicated on the assumption that no work or fun happens without continuous internet service. Why not download and queue up your work/entertainment ahead of the flight? I look forward to digging deeply into something for a few hours without the notification hail and temptation to browse the web aimlessly. Also, it bears repeating that Gogo issues fake SSL certificates to intercept their users' encry…

Because our Android devices and web apps are really bad at proper offline sync.

Re: The economics of in-flight Wi-Fi

#79
post #66

Earlier quoted context omitted.

The consumer one does have Boingo access, though, which can come in handy.

Is Gogo vs Boingo basically business vs consumer? Or..? I just realized I never realized they were different, since the name is so similar.

I believe so. Boingo is also used on the Washington state ferries. Its horrible - looking at $16 for internet for a (up to) 30 minute ferry ride.
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