The economics of in-flight Wi-Fi

#1

Post by prostoalex » Sun, Jul 05, 2015, 8:41 PM UTC

The economics of in-flight Wi-Fi
fortune.com

Re: The economics of in-flight Wi-Fi

#2

Post by newy » Sun, Jul 05, 2015, 9:49 PM UTC

I find the $20-35 well worth it. I look forward to the day when wifi becomes standard on all flights. In the meantime, as a quick protip, you receive complimentary Gogo (at least on AA) with a business Amex Platinum. See http://ir.gogoair.com/phoenix.zhtml?c=251827&p=irol-newsArti...

Re: The economics of in-flight Wi-Fi

#3

Post by bjelkeman-again » Sun, Jul 05, 2015, 9:59 PM UTC

Here is what seems a recent list of airline which provide inflight wifi.

http://blog.edreams.com/in-flight-wifi/

Re: The economics of in-flight Wi-Fi

#4

Post by jordigh » Sun, Jul 05, 2015, 10:02 PM UTC

newy wrote: post #2

I find the $20-35 well worth it. I look forward to the day when wifi becomes standard on all flights. In the meantime, as a quick protip, you receive complimentary Gogo (at least on AA) with a business Amex Platinum. See http://ir.gogoair.com/phoenix.zhtml?c=251827&p=irol-newsArti...

Sounds like you're the article's model customer -- the person who doesn't mind paying exorbitant prices because they own a business credit card.

Re: The economics of in-flight Wi-Fi

#5

Post by sleepyhead » Sun, Jul 05, 2015, 10:15 PM UTC

Paying for wifi: So airlines in America is giving not giving great customer service. What else is new?

Meanwhile in Europe low-cost carriers like Norwegian offers free wifi on most flights.

Re: The economics of in-flight Wi-Fi

#6

Post by mirithekiwi » Sun, Jul 05, 2015, 10:25 PM UTC

sleepyhead wrote: post #5

Paying for wifi: So airlines in America is giving not giving great customer service. What else is new? Meanwhile in Europe low-cost carriers like Norwegian offers free wifi on most flights.

Meanwhile in Europe low-cost carries like Ryanair charge fees for not checking in online or not printing your boarding pass at home.

I really don't think this is a Europe-vs-America issue.

Re: The economics of in-flight Wi-Fi

#7

Post by idlewords » Sun, Jul 05, 2015, 10:34 PM UTC

sleepyhead wrote: post #5

Paying for wifi: So airlines in America is giving not giving great customer service. What else is new? Meanwhile in Europe low-cost carriers like Norwegian offers free wifi on most flights.

Norwegian makes you pay for water.

Re: The economics of in-flight Wi-Fi

#8

Post by icebraining » Sun, Jul 05, 2015, 10:44 PM UTC

idlewords wrote: post #7

sleepyhead wrote: post #5

Paying for wifi: So airlines in America is giving not giving great customer service. What else is new? Meanwhile in Europe low-cost carriers like Norwegian offers free wifi on most flights.

Norwegian makes you pay for water.

Seems fine by me, since I can bring my own water but not my own WiFi :)

Re: The economics of in-flight Wi-Fi

#9

Post by mcescalante » Sun, Jul 05, 2015, 10:50 PM UTC

This is why JetBlue won best customer service in 2014 and it doesn't seem like they really have serious competition; they actually make an attempt to make customers happy.

I book JetBlue every single time I can (even when it's more) because I can actually use WiFi without spending more than my (already expensive) ticket cost, and I get more than a single miniature water bottle.

Re: The economics of in-flight Wi-Fi

#10

Post by aurelianito » Sun, Jul 05, 2015, 10:52 PM UTC

The economics of airplane wifi remind me of the economics of the hotels wifi. Go to a 5-star hotel and you will pay 15 extra dollars for the priviledge of having a lousy internet access. Go to a small hostel and you will get good internet access for free.