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Apple Music Is a Usability Nightmare

cezarywojcik.com

11–20 of 54 posts

Re: Apple Music Is a Usability Nightmare

#11

I hate to be the person who nitpicks, but > I turned on the Beats1 station to see if it was any good, heard some rap "music", and then very very quickly turned that station off. It's OK not to personally like specific genres, but please don't go as far as to dismiss those you don't like as not being "music".

My bad - I removed the quotes. I was just feeling annoyed over the course of using Apple Music.

Re: Apple Music Is a Usability Nightmare

#12
The criticisms here are 100% fair… But it's worth remembering that Spotify's fundamental unit is the user playlist. It's what the social experience is built around, it's what the user's experience is built around, it's what the consumption experience is built around.

Apple Music, on the other hand, has a pretty strong bent towards curation and suggestion. It's clearly oriented to encourage you to use the curated playlists that Apple Music's folks are creating, and other suggestions based on your tastes. It's also pretty good IMO at providing suggestions based on the music you're currently looking at so you can keep investigating.

I get the feeling the playlist functionality in iTunes 12.2 and the latest iOS is mostly the exact same as it was in previous versions—I don't think it's been integrated into Apple Music at all (yet?). Right now it's just a way of organizing things that are part of your music, rather than a way of organizing things that are part of Apple Music.

So, while it's perfectly fair to be frustrated with the playlist creation experience, I think it's also worth appreciating the fact that Apple stayed true to what they've been saying and marketing around Apple Music. Those user experiences are, at least for me, very straightforward and have generally been quite good. So maybe generalizing and saying “Apple Music is a Usability Nightmare” is overstating a tad… Even though saying “Apple Music's Playlist Story is a Usability Nightmare” maybe isn't.

Re: Apple Music Is a Usability Nightmare

#13
This is basically clickbait designed to capitalize on the new service.

With zero observation of what people want and how they experience it, he conducts a dry and pedantic assassination of the UI.

I've talked to 4 regular users today all of whom were having an enjoyable experience and expressing no concern about the UI - instead the conversation was all about what it was allowing people to discover and listen to.

The only person who had any discomfort with the service was a friend who hasn't used streaming before and was concerned about the ephemeral nature of what he listened to - I.e. Unlike with buying musing it's easy to listen to a lot of stuff and not make a connection with it to a particular place and time.

In any case unless you like pedantry, don't read this article - instead listen to some music.

Re: Apple Music Is a Usability Nightmare

#14
I thought he was exaggerating about iTunes, but I went to try to use the menus and they are horrific. They don't act like desktop menus at all. And you can't select and then drag and drop the songs, like you can in the normal iTunes screens. It's gratuitously different in every way.

The only small consolation is that I don't use playlists, so it doesn't really affect me. But, ooof—it's quite the bad UI.

Re: Apple Music Is a Usability Nightmare

#16
Apple, please fix the horrid UI/UX for creating a playlist. It's not easy to figure out and heck I just want to tell Siri add this to X playlist. That would be the easiest and quickest way to create a playlist. As of now creating a playlist is so confusing and frustrating!!!

Re: Apple Music Is a Usability Nightmare

#18

I hate to be the person who nitpicks, but > I turned on the Beats1 station to see if it was any good, heard some rap "music", and then very very quickly turned that station off. It's OK not to personally like specific genres, but please don't go as far as to dismiss those you don't like as not being "music".

My bad - I removed the quotes. I was just feeling annoyed over the course of using Apple Music.

Not sure what you were expecting though? I mean, it's a radio station. They're going to play all sorts of music. Today was the first time The Chronic by Dr. Dre has been streamable and so they played it on Beats 1 (the whole album I think?) - but that came after they were playing indie/alternative music for an hour. Perhaps you tuned in at the wrong time.

Re: Apple Music Is a Usability Nightmare

#20

Spotify isn't much better. I think its designed so that I crash my car while navigating through a complex maze of menus with something that should only take a single click. (For example just try to "Star" a song. Its like 6 clicks)

At least with Apple Music you can tell Siri to play X song while driving. With Spotify indeed you had to navigate through a maze of menus and there are many of us doing or were doing this while driving.

Siri's success rate when asking her to play X song or artist is pretty solid.

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