Live data from Hacker News

We Tried Slack and Regretted It

blog.freecodecamp.com

31–40 of 192 posts

Re: We Tried Slack and Regretted It

#32
post #20
post #13

Earlier quoted context omitted.

No, slack free plan only allows 10000 messages to be saved at any one time. Nothing to do with user limit. Unbelievable that a service like this would change the key part of their platform without even checking the pricing page to see what free plan restrictions were... https://slack.com/pricing EDIT: I stopped reading after the first paragraph, looks like there was a user limit issue too :)

Except if you read the whole post, he ran into a previously undisclosed explicit user limit. The client was crashing. Slack ideally should warn you if you have too many users, before the point where the client crashes and the backend fails to send messages.

Even if they hadn't, the 10k message limit is well publicized and would have forced them into an insanely expensive pricing model.

Slack's pricing model and the ad copy of their website makes it obvious to me that it's a communication tool intended for small teams, not a chat room for thousands of users.

Re: We Tried Slack and Regretted It

#34
post #9
post #3

Jesus, what a mess. Sounds like someone made a decision without doing even a modicum of research into pricing. Bowing to peer pressure just means someone is managing by consensus.

Sorry slightly off topic. But I need to know this. wait wait wait ... managing by consensus is .... bad? Where can I learn more about this to build consensus at my office that this is bad (because consensus is how all decisions are made)?

If there is real consensus on what should happen then nobody is managing, things are just happening.

But "managing by consensus" is forcing everyone to say they agree (hah!) about what the manager has already decided on. Depending on how much the manager has bought in it may either be 1) veiled authoritarianism or, worse, 2) a cult where they think this is helpful.

I can work with you without having been forced to agree.

Re: We Tried Slack and Regretted It

#35
You can't really use a product outside of it's use case, then complain about it when you reach "outside" it's walls.. I mean you can complain all you want about it, but don't blame it on the product itself. The manual invitation form is clearly designed to discourage mass open ended invitations. A product designed for teams with 500-1000 users in mind, is probably going to get bogged down by 10,000+ users.

Re: We Tried Slack and Regretted It

#37
BabelJS support chat that used gitter moved to slack, Reactiflux a React community uses slack. If think there is a real opportunity for slack to do like reddit with their subs for opensource software, they could monetize it with jobs offers. But for now if slack is more slick and fast than gitter we loose google searching, history.

Re: We Tried Slack and Regretted It

#39

Earlier quoted context omitted.

But you should always move fast and break things, don't look before you leap. It's the startup mentality and it's the way real scrappy entrepreneurs do things.

That's just knee-jerk mentality, not necessarily associated with startups.

I was being a bit sarcastic, its just that sometimes I read these highly critical blog posts about "we made X decision with Y product and it sucks" where really the person who was responsible for the decision could have anticipated the consequences with five minutes of evaluation.

Re: We Tried Slack and Regretted It

#40
post #8
post #3

Jesus, what a mess. Sounds like someone made a decision without doing even a modicum of research into pricing. Bowing to peer pressure just means someone is managing by consensus.

Hard to really fault him since he ran into an undisclosed max user limit, no?

You can definitely fault him for not researching pricing. Even if there were no limit to teams the pricing alone does not work for his organization. Why would you switch everyone over?
Post reply on HN