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In the height of the enterprise transformation, I asked Del Yokam, one of many interim CEOs after Kahn, "Are you saying you want to trade a million loyal $100 customers for a hundred $1 million customers?" Yokam replied without hesitation "Absolutely." Any day of the week! Why is this even in question?
Losing one customer can either mean: a) losing $100 b) losing $1'000'000. What do you pick?
As a former Borland employee (not for very long, 2006-2009, and actually working in their Austrian offices, which originally became part of the company through the Segue acquisition), I certainly didn't have the complete picture, but our managers, even going as far as those located in Cupertino, and later Austin, were quite open about what Borland's issue was: even with the rise of Java, they thought they could conti…
IIRC, JBuilder cost almost $500 back then. Eclipse initially wasn't better but open (for extensions) and gratis.
I used Delphi for more tan 10 years, so this is what I believe it went wrong: * They lost Anders Hejlsberg * Free compilers got aceptable. * Lack of back compatibility, new VCL components from one version weren't compatible with older ones, every new versión require to biy the new components. * To expensive. * No new books to learn Delphi, they are to old. I'm still using Delphi 7 for some projects.
In the height of the enterprise transformation, I asked Del Yokam, one of many interim CEOs after Kahn, "Are you saying you want to trade a million loyal $100 customers for a hundred $1 million customers?" Yokam replied without hesitation "Absolutely." They stopped selling $49.95 compilers with IDEs and tried to be an enterprise company. People still buy IDEs and compilers. If they had kept doing what they were doing…
It's weird thinking we used to pay for compilers
I used Delphi for more tan 10 years, so this is what I believe it went wrong: * They lost Anders Hejlsberg * Free compilers got aceptable. * Lack of back compatibility, new VCL components from one version weren't compatible with older ones, every new versión require to biy the new components. * To expensive. * No new books to learn Delphi, they are to old. I'm still using Delphi 7 for some projects.
Even after not using it for 10 years I miss Delphi a lot. You could click a UI together in a very short time, add some code and you had a running standalone .exe without the need of any runtime dlls. Yes, Delphi it was limited in some ways and the language was not the best, but is was (and in my opinion still is) the best way to easily create a "simple" standalone gui applications.
Not a single mention of all the dirty tricks by Microsoft?! What a shallow memory. I remember how Microsoft cornered Borland and others to use some undocumented features of their OS, then make them incompatible. Remember, back in the 90s updating software on mass scale was a PITA, end users were expected to never update. Also abusing their dominance to aggressively target key developers and contractors, copying any g…
all tech companies do some shady stuff. look how apple sought to bury Adobe because Jobs felt slighted, manufacturers having to install nets to stop factory workers from committing suicide, evading hundreds of billions in paying taxes through Irish tax evasion. Stopping competitors from getting products to market through questionable patents and an army of lawyers. Uber making false calls mess with Lyft's operations.…
I'd like to think that we will get to a more ethical future.
In the height of the enterprise transformation, I asked Del Yokam, one of many interim CEOs after Kahn, "Are you saying you want to trade a million loyal $100 customers for a hundred $1 million customers?" Yokam replied without hesitation "Absolutely." Any day of the week! Why is this even in question?
I'm saying this from a personal experience running a B2B company for 7 years and switching to B2C model three years ago. I would never go back.
Sure, having a couple of big customers looks like a more stable option at first, but when big ones hit the ground, they hit hard.
The levels of stress are beyond compare.
Of course, there are drawbacks and some things are different. If you aim for large market, you have to invest in marketing/PR much more - but you are allowed to care less on the customer support front.
(I hope I won't be eating my words in a couple of years, but from current POV, it seems much better to have a huge base of small customers than a few big ones).
Eclipse.
Borland failed to deliver usable solutions for Linux and web at the time and after I got used to new tools I simply did not bother to try anymore.
In the height of the enterprise transformation, I asked Del Yokam, one of many interim CEOs after Kahn, "Are you saying you want to trade a million loyal $100 customers for a hundred $1 million customers?" Yokam replied without hesitation "Absolutely." Any day of the week! Why is this even in question?