Earlier quoted context omitted.
No, RIM failed because government, military, enterprise, and business users are also normal consumers when not working. Sure, they had great messaging, but apple and google had decent messaging with web browsers, games, and applications
Exactly this The reason MS made sure you could Windows at home "for free" is that it would carry to the business world (where the money is). I find it very hard to remember something that went from business to the home market successfully. Nobody wants their clunky office app/device to be used at home, what they want is to use their consumer app/device on the office which is usually better and easier to use.
The Personal Computer.
Remember that mainframe you have at work that can crunch right thru spreadsheet numbers? Now you can have that same convenience at home. And this one can play Frogger too.