Why bother with ADP when there are so many other payroll solutions. The better option for startups with better things to do than manage HR and operations, is to use a PEO like TriNet and not even bother with any of this. Focus on your core business and outsource everything else.
ADP intentionally broke its Zenefits integration
61–70 of 129 posts
Re: ADP intentionally broke its Zenefits integration
#62Reading all these comments about how ADP is the worst for any of its online tools (and in my experience, it really is), could someone enlighten me as to why so many companies use them? Is there no alternative?
no ones ever gotten fired for using ADP
Re: ADP intentionally broke its Zenefits integration
#63ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!
If you're using LastPass on Windows, you can install the LP Windows app and it can autofill the login box ADP uses. But it's still a hassle and takes a few extra clicks.
Just to add to this, KeePass worked using the old ADP portal system (portal.adp.com, a traditional 'authentication required' popup), but does not with the new portal (workforcenow.adp.com, a form-based login). For whatever reason the password field won't fill in. I don't know if LastPass is any different.
Re: ADP intentionally broke its Zenefits integration
#64ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!
Yes - it's awful. And don't look at the page code - it's similarly bad. It's typical Enterprise-Grade Software - developed by second-rate developers who were never going to have to use it themselves.
Our accounting department switched all of us to logging our hours using ADP EZ-labour a year ago. Since then, they've had to assign a full-time-nag who emails everyone, hounding them to do their timecards at the end of the month. She angrily admonishes everyone, telling them how at her last workplace, "everyone just did their timecard at the end of every day!" The UI is just so awful, so unforgiving of mistakes, so tedious and repetitive, that no one wants to use it.
Re: ADP intentionally broke its Zenefits integration
#65one reason i didn't sign up for zenefits (other than the sales guy was a pushy dickhead) was that they weren't able to clearly articulate how they would integrate with our payroll (a large american bank).
i knew in the end it would be me, typing shit from one browser window to another, and i knew it would break often.
zenefits sounds great on paper but i'm still unconvinced it's that much better than just doing things by hand for small companies like ours.
Re: ADP intentionally broke its Zenefits integration
#66ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!
1Password lets you save passwords for use in htaccess logins (or credentials for anything in general). It's just the autofill feature that won't work.
Good to know!
Re: ADP intentionally broke its Zenefits integration
#67ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!
when we first got them at work, if you failed to type your password correctly, you were locked out of being able to login until you closed your browser completely
I would love to see the amount of hours ADP support spends with customers who have locked out accounts. That figure alone should clearly tell them they have a design problem.
Or is this issue just offloaded to the customers?
Re: ADP intentionally broke its Zenefits integration
#68I just went digging around the zenefits.com and pulled this verbiage out, which i think outlines the fundamental business problem: 'Zenefits works with all top payroll providers, so there's no need to switch from your favorite system.' ADP doesn't want to be a 'provider' in the 'Payroll As A Service' sense. Further Zenefits entry point into the market is based on the low friction of you not needing to leave your curr…
I don't think ADP should block customers from working with Zenefits but I can also see in a few years Zenefits moving to the payroll provider market if they get big enough.
Re: ADP intentionally broke its Zenefits integration
#69ADP online access is awful. They make up a username for you, some combination of first initial, last name @ company name. Then the login isn't a modern system, it's the old "authentication required" browser pop up, which disables any user remembering or password managers. Such a pain to deal with!
ADP is awful. Period.
We used them for a year and a half and they fucked up every time we added or removed an employee and everything I heard was that Paychex was just as bad.
We had employees in CA and NYC which meant ZenPayroll wasn't on the table for a while and then we switched all our HR to Trinet so it never made sense to make the switch to Zen Payroll.
Re: ADP intentionally broke its Zenefits integration
#70Reading all these comments about how ADP is the worst for any of its online tools (and in my experience, it really is), could someone enlighten me as to why so many companies use them? Is there no alternative?
It's a combination of a) founders/ceos not being aware of alternatives, b) many perceived alternatives don't in fact offer an alternative, but a layer on top (zenefits). and c) since ADP is so difficult, the pain of getting off of them - and the perceived pain of switching to someone new, is a large enough disincentive to keep folks from switching. New companies like Justworks don't build on top of other systems but…
That is seriously deceptive to write as if you weren't part of Justworks. Flagged.