Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Amazon launches same day delivery for Prime customers

amazon.com

Post reply on HN
Print view View original

131–140 of 253 posts

Re: Amazon launches same day delivery for Prime customers

#131

Post by xacaxulu »

Domenic_S wrote: post #87
xacaxulu wrote: post #65

I've noticed that Amazon has totally changed my shopping habits from 3-5 years ago. Clothes and household expendable items are almost entirely purchased on Amazon (even if I just want to try on a pair of boots). Prime Subscription or Pantry takes care of most of the rest. I don't need to drive to Costco anymore or spend time walking around Wal-Mart. I look forward to the day when my Whole Foods order can be delivered…

> I don't need to drive to Costco anymore ...unless you care about price. Staples (detergent, drinks, etc) on Amazon easily cost 30% more than the comparable Costco purchase. I'm as lazy as the next guy, but I can't fill up that Pantry box without cringing at the prices, so off to Costco I go.

For some this may be a concern. I'd make more money working for 2 hours than the money I'd save from driving to Costco. Substantially more. It's worth it to me.

Re: Amazon launches same day delivery for Prime customers

#132

Post by berberous »

maratd wrote: post #127
mikeash wrote: post #120

Earlier quoted context omitted.

Amazon heavily talks up the two-day shipping speed of Prime: http://www.amazon.com/gp/help/customer/display.html?nodeId=2... There's nothing in there about it being different if it's not close to you. The only exception to "two days" is the typical "it's business days, not actual days" exception, and an exception for stuff that can't be sent right away. If they are indeed behaving as you say then it's a flat-out lie.…

From the page you linked, the very first note. Click that link. Here it is: http://smile.amazon.com/gp/help/customer/display.html?nodeId... The first line is very important: "Items sold by Amazon.com that are marked on the product page and at checkout ." Emphasis mine. As an example, I ordered a Logitech Mouse. The item was listed as Prime. It was shown in stock. It showed a guaranteed delivery date within 2 days in…

I think you are falling victim to an admittedly sub-par UI rather than false advertising. If they clearly indicated that an item was not 2-day eligible and you clicked through too fast to notice or somehow ended up on a non-Amazon seller, that's really not false advertising. I also order a ton, and have never had such an issue. (I have shipped items to the wrong address, however, since like you it can become a habit not to read the order checkout carefully.)

Re: Amazon launches same day delivery for Prime customers

#133

Post by mikeash »

maratd wrote: post #127
mikeash wrote: post #120

Earlier quoted context omitted.

Amazon heavily talks up the two-day shipping speed of Prime: http://www.amazon.com/gp/help/customer/display.html?nodeId=2... There's nothing in there about it being different if it's not close to you. The only exception to "two days" is the typical "it's business days, not actual days" exception, and an exception for stuff that can't be sent right away. If they are indeed behaving as you say then it's a flat-out lie.…

From the page you linked, the very first note. Click that link. Here it is: http://smile.amazon.com/gp/help/customer/display.html?nodeId... The first line is very important: "Items sold by Amazon.com that are marked on the product page and at checkout ." Emphasis mine. As an example, I ordered a Logitech Mouse. The item was listed as Prime. It was shown in stock. It showed a guaranteed delivery date within 2 days in…

I would read "marked on the product page and at checkout" as saying that products just happen to be marked in both places, not saying that it might be marked in only one place and thus not be eligible.

I accept that it happens, but if it does then they are outright lying when they talk about what they offer, and because they are offering two-day shipping then Prime definitely does have everything to do with it, even if they might try to back out of it sometimes.

Re: Amazon launches same day delivery for Prime customers

#134

Post by gmac »

clarky07 wrote: post #114
gmac wrote: post #86

Earlier quoted context omitted.

In the UK supermarket deliveries are well established. My family gets 2 or 3 Ocado deliveries a week (they have a Prime equivalent where you pay £11 a month to get free deliveries on orders over £40, within a one-hour time slot, usually available at about 24 hours' notice). Add that to Amazon, and I basically now only shop in shops when size/fit or feel are crucial — clothes, shoes, etc. And I really resent this — I'…

So many places have great return policies, so it doesn't really matter anymore. There are places that specifically encourage you to buy like 2-3 pairs of shoes for example and ship back the ones that don't fit. If you are normally a size 10.5 shoe you can happily order 10/10.5/11 and then send the 2 that don't fit back for free. http://www.zappos.com/ is a good example. free shipping both ways.

Good point, but I find there are 3 obstacles to this.

1) Many shoes (and most jeans too) don't fit me in whatever size — either the fit is more complicated than a simple scalar, and/or sometimes I'd need a size somewhere between two of the sizes offered.

2) Returns on the scale needed are thus generally a bit of a pain.

3) I suspect that the overhead of paying for lots of returns makes these services rather dear, and since I find jeans and shoes way overpriced anyway this puts me off. (This one is probably all in my head, but it's no less real for that).

What I'd really like is a service where I could identify to it some clothes/shoes that fit me really well, and it could offer me a wide range of other clothes/shoes with a very similar fit. And isn't outrageously dear. (By all means, tell me this exists!).

Re: Amazon launches same day delivery for Prime customers

#135

Post by seany »

maratd wrote: post #60
daenz wrote: post #42

This is anecdotal and not 100% related, but I had Prime for awhile for the fast shipments. When I signed up, Prime was substantially faster than the average standard ship times. When the cost of Prime went up, I cancelled because it wasn't worth it to me anymore. However, I noticed my stuff was still arriving fast. It wasn't marked as "Prime", and it wasn't guaranteed 2-day delivery, but it was much faster than I rem…

Prime really doesn't have anything to do with 2-day delivery. They wouldn't be able to afford to ship everything by air for free. The advantage of Prime is really that you can have everything shipped for free without worrying about minimums. Well that and all the other perks, like streaming video, photos, etc. They now have warehouses located within 1 day ground shipping distance of everywhere in the continental US.…

I had this happen just recently. I had actually clicked the box for 1 day shipment, and it got kicked back to ground. It ended up only showing up 2 days late ( monday instead of saturday), but it was still annoying.

Re: Amazon launches same day delivery for Prime customers

#136

Post by lsaferite »

gmac wrote: post #86
xacaxulu wrote: post #65

I've noticed that Amazon has totally changed my shopping habits from 3-5 years ago. Clothes and household expendable items are almost entirely purchased on Amazon (even if I just want to try on a pair of boots). Prime Subscription or Pantry takes care of most of the rest. I don't need to drive to Costco anymore or spend time walking around Wal-Mart. I look forward to the day when my Whole Foods order can be delivered…

In the UK supermarket deliveries are well established. My family gets 2 or 3 Ocado deliveries a week (they have a Prime equivalent where you pay £11 a month to get free deliveries on orders over £40, within a one-hour time slot, usually available at about 24 hours' notice). Add that to Amazon, and I basically now only shop in shops when size/fit or feel are crucial — clothes, shoes, etc. And I really resent this — I'…

Many Amazon clothing related items have a great no-questions return policy. So, you can order things you want to try and then return them if they aren't what you want. No return shipping costs charged (directly).

Re: Amazon launches same day delivery for Prime customers

#138

Post by lsaferite »

xacaxulu wrote: post #131
Domenic_S wrote: post #87

Earlier quoted context omitted.

> I don't need to drive to Costco anymore ...unless you care about price. Staples (detergent, drinks, etc) on Amazon easily cost 30% more than the comparable Costco purchase. I'm as lazy as the next guy, but I can't fill up that Pantry box without cringing at the prices, so off to Costco I go.

For some this may be a concern. I'd make more money working for 2 hours than the money I'd save from driving to Costco. Substantially more. It's worth it to me.

I do the mental time = money calculation all the time and come to the same conclusion. And I greatly prefer my work to shopping.

Re: Amazon launches same day delivery for Prime customers

#140

Post by rahimnathwani »

minthd wrote: post #130
gmac wrote: post #86

Earlier quoted context omitted.

In the UK supermarket deliveries are well established. My family gets 2 or 3 Ocado deliveries a week (they have a Prime equivalent where you pay £11 a month to get free deliveries on orders over £40, within a one-hour time slot, usually available at about 24 hours' notice). Add that to Amazon, and I basically now only shop in shops when size/fit or feel are crucial — clothes, shoes, etc. And I really resent this — I'…

The fitting problem in online retail is well known, and some companies have already worked on it: for shoes: http://shoefitr.com/ For clothes : fits.me or "clothes horse" or others. I wonder what prevents amazon from introducing such technologies at scale ?

For many clothing products, Amazon displays a histogram of how previous purchasers have found the fit (too small,..,fits perfectly,..,too large) and a summary (51% of customers say this runs large).
Post reply on HN