91–100 of 212 posts
Maybe the driver should have thought of the possibility of a bad review before berating a customer. I don't know, maybe that's just me. Causality might not be a real thing.
I can kinda get that companies might want to skip around accessibility issues when they're first getting started. But once you reach a certain point (somewhere well before billion dollar valuations) it's unconscionable to ignore accessibility. > [Tim] Cook replied [...] that a return on investment (ROI) was not the primary consideration on such issues. “When we work on making our devices accessible by the blind,” he…
> companies might want to skip around accessibility issues when they're first getting started So, if it's inconvenient, you get to pretend it doesn't exist because you're a "startup"? That kind of mindset is what's wrong with the startup community. "Disrupt" isn't a synonym for "break any laws you don't like" and "startup" isn't a synonym for "I am above the law!"
Earlier quoted context omitted.
> companies might want to skip around accessibility issues when they're first getting started So, if it's inconvenient, you get to pretend it doesn't exist because you're a "startup"? That kind of mindset is what's wrong with the startup community. "Disrupt" isn't a synonym for "break any laws you don't like" and "startup" isn't a synonym for "I am above the law!"
In New York, there are thousands of wheelchair accessible taxis ( http://www.nyc.gov/html/tlc/html/passenger/accessible.shtml ), but there are also thousands of taxis that aren't wheelchair accessible. The ones that aren't accessible aren't breaking the ADA (then again, the ADA requires "reasonable accomodation," so the ones that aren't wheelchair accessible probably still have to make an effort to put a wheelchair i…
Shouldn't there be an area for adding special requests such as accessibility? You filter to the vehicles that are able and willing to take this passenger's money.
I can only assume that, as contracted drivers, they have to worry about scratches that may be caused by loading and unloading wheelchairs? Am I overlooking some kind of personal discrimination expecting people to be better?
Earlier quoted context omitted.
> you've exceeded the change that you can personally effect. That's not true though. You're still not effecting the change that would result from you yourself taking action. In your example, you're shy the result of 1/3 of possible change.
In your reply you are just ignoring my intended meaning with "personally". You obviously understood what I said. If you think a different phrasing would be better, feel free to suggest that.
I agree with that.
The goals here are not in question: Uber should not be turning these customers away - ever - and currently it seems to be deficient in that regard. But Uber's success is testament to the fact that the old system was also deficient, just in different ways and for different people. Solving this problem optimally is a big thing to ask of a centuries old legislative/political machine, and it's quite likely it just plain old won't manage it - some absurdly moralistic view such as "all Uber cars must be capable of accommodating wheelchair passengers" is a far too predictable outcome, if we let it get that far.
There is almost always a better way, and we should be very careful about going on a witch hunt with things like this, lest we allow the old guard to slowly destroy this exciting new world minutes after we build it.
EDIT: Anyone care to explain the downvotes?
This really saddens me. I used to love Uber, it was one of my favourite companies. I remember when I first used it - I'd gone down to London and was going to try UberLux out, just for the one trip. I ended up using it about four times that day, even though it was far more expensive than a taxi. It was incredible and worth every penny because unlike taxis, Uber was professional[1]. The driver was polite, you got a bot…
Please do always reprt this! I know you shouldn't have to; I know it happens far too often. But please do report it.
https://www.tfl.gov.uk/forms/12397.aspx
https://www.tfl.gov.uk/forms/12407.aspx
http://www.londonblacktaxis.net/complaints.htm
(Are these the right websites?)
Earlier quoted context omitted.
In New York, there are thousands of wheelchair accessible taxis ( http://www.nyc.gov/html/tlc/html/passenger/accessible.shtml ), but there are also thousands of taxis that aren't wheelchair accessible. The ones that aren't accessible aren't breaking the ADA (then again, the ADA requires "reasonable accomodation," so the ones that aren't wheelchair accessible probably still have to make an effort to put a wheelchair i…
Black cabs are more accessible by default, but I'd assume if I called ahead for any taxi I'd need to let them know of any special needs, the same as if I needed to let them know I wanted a taxi for 7 people? Shouldn't there be an area for adding special requests such as accessibility? You filter to the vehicles that are able and willing to take this passenger's money. I can only assume that, as contracted drivers, th…
I can kinda get that companies might want to skip around accessibility issues when they're first getting started. But once you reach a certain point (somewhere well before billion dollar valuations) it's unconscionable to ignore accessibility. > [Tim] Cook replied [...] that a return on investment (ROI) was not the primary consideration on such issues. “When we work on making our devices accessible by the blind,” he…
> companies might want to skip around accessibility issues when they're first getting started So, if it's inconvenient, you get to pretend it doesn't exist because you're a "startup"? That kind of mindset is what's wrong with the startup community. "Disrupt" isn't a synonym for "break any laws you don't like" and "startup" isn't a synonym for "I am above the law!"