PayPal penalised for 'deceptive' practices
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Re: PayPal penalised for 'deceptive' practices
#2I once made a major purchase off eBay and received merchandise that was substantially different than what I ordered.
It took 4 months, many exchanges with PayPal via their "dispute center" and many phone calls to have my purchase refunded. They even closed my dispute at one point claiming that I hadn't returned the merchandise because their support staff was too incompetent to check the DHL tracking # on DHL's web site to verify that I had indeed returned the merchandise (at my expense).
I will never make a major purchase with PayPal again.
Re: PayPal penalised for 'deceptive' practices
#3I had a missed payment on a less than $10 balance and was hit with a $25 overage. I complained, had the overage removed, paid my bill and since then have never used their service again.
Re: PayPal penalised for 'deceptive' practices
#4About time, but $25M is nothing for them.
Nowadays we have all our clients using Stripe for their CC processing, but back in the day, our clients could use anyone they want. One poor soul choose to use PayPal against our insisting he not. Three days before he had to give the security deposit to the convention center where his organization was hosting their conference, PayPal froze the account. I can't express the stress and despair this poor guy had in voice while talking to him, explaining there was nothing that I could do on my end and that he would have to contact PayPal and try to explain the situation and get the funds released. Ultimately the conference went on, but I never followed up to find out how, if he got the funds released, worked something out with the convention center or something.
Re: PayPal penalised for 'deceptive' practices
#5PayPal is not a bank, although people seem to think it is, and they seem to be more than happy to let people think that. It's long overdue for some serious regulatory oversight.
Re: PayPal penalised for 'deceptive' practices
#6About time, but $25M is nothing for them. Nowadays we have all our clients using Stripe for their CC processing, but back in the day, our clients could use anyone they want. One poor soul choose to use PayPal against our insisting he not. Three days before he had to give the security deposit to the convention center where his organization was hosting their conference, PayPal froze the account. I can't express the str…
Agreed, $25M is nothing and they should be slapped with a much higher penalty. PayPal is the scummiest company on Earth.
A buyer opened a dispute with them, and PayPal robbed me of $2500, tried fighting them for 2 years but eventually gave up.
Re: PayPal penalised for 'deceptive' practices
#7Unrelated, but still a bit shady.
They still try to trick me into using back account instead of credit card, even though I've set credit card as default... I know CC processing costs them more, but It's so annoying.
Re: PayPal penalised for 'deceptive' practices
#8About time, but $25M is nothing for them. Nowadays we have all our clients using Stripe for their CC processing, but back in the day, our clients could use anyone they want. One poor soul choose to use PayPal against our insisting he not. Three days before he had to give the security deposit to the convention center where his organization was hosting their conference, PayPal froze the account. I can't express the str…
This is something I've seen as well - PayPal does not like the idea (for some reason) of people using their service for events. I'm personally aware of two event coordinators who had large sums of money tied up by PayPal at the last minute (around $10k and $20k) so that I never used them for my own events. Stripe all the way, never a problem.
Re: PayPal penalised for 'deceptive' practices
#9> The proposed settlement states that the company will set up a $15m fund to compensate affected customers and pay a further $10m fine to the bureau.
Why must there be a fund? Paypal knows exactly who they gave the service to by default, and exactly what interest and other charges they received from them. So why can't they just be ordered to immediately return the full amount to each affected user?
Re: PayPal penalised for 'deceptive' practices
#10Related: why doesn't anybody take down LinkedIn?
They run consistently obviously illegal spam/marketing practices. Why do they get a free pass? Is the "mafia" part of PayPal mafia too strong? Too many cross-bred investor attachments all the way down making some services "untouchable" no matter what they do?
We need something like the EFF but for out of control tech companies needing to be denounced for the public good.