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Class action lawsuit filed against Lenovo over Superfish

unitedstatescourts.org

61–70 of 239 posts

Re: Class action lawsuit filed against Lenovo over Superfish

#61
post #10

I'm pretty curious about who this "Sterling International Consulting Group" suing Lenovo is, their website ( http://www.sterling-consulting.com/ ) 404s...

Link works fine for me. "Your source of Microsoft expertise and specialists in Sharepoint"

SharePoint. That explains everrrrything.

Re: Class action lawsuit filed against Lenovo over Superfish

#62

.. reinstall any computer you get from scratch; Firmware Bios spying is of course much harder to get rid from.

as much as this is a good idea, remember that most people who buy a laptop just want to take it home and have it work. Add to that point that reinstalling from scratch typically involves finding all the drivers all over again and spending hours running through all the windows updates. This is something that most people DO NOT want to go through or have the knowledge to do so.

Re: Class action lawsuit filed against Lenovo over Superfish

#63

A year or eighteen months from now look for a settlement in the case. Each of the affected class members will be entitled to a $5 discount on an anti-virus product plus up to $25 if they can provide detailed documentation showing actual economic losses. Any money left over after the coupons and payments are made will be given to a charity hand picked by the plaintiff's attorney. There will also be injunctive relief i…

Law triumphs again! (as in "Lawyers")

Still, it's better for this to be in the open, with all the bad PR associated to it, so that companies will think about it twice before pulling similar stunts in the future.

Re: Class action lawsuit filed against Lenovo over Superfish

#64
post #7

"Notably, Lenovo did not preinstall the Superfish program on any of its computer models that were marketed to businesses or more sophisticated computer users." That's a particularly damning accusation.

I'm wondering how'd they figure out if a user (not business) is a 'more sophisticated' computer user.

"models that were marketed to..."

Re: Class action lawsuit filed against Lenovo over Superfish

#65
post #57

A year or eighteen months from now look for a settlement in the case. Each of the affected class members will be entitled to a $5 discount on an anti-virus product plus up to $25 if they can provide detailed documentation showing actual economic losses. Any money left over after the coupons and payments are made will be given to a charity hand picked by the plaintiff's attorney. There will also be injunctive relief i…

And through all of this, the Lenovo name will continue to be tarnished. That's where the real damage is.

In 18 months no one will remember this. Honestly, corporations face basically no repercussions from customers because of doing stupid or outright malicious things.

Re: Class action lawsuit filed against Lenovo over Superfish

#67
post #16

Earlier quoted context omitted.

I wish we had this option for mobile (android) phones which are preloaded with crapware (oftentimes permanently) even more than PCs are.

That was one of the selling points to me for the Nexus line; not perfect, but Google's vision of Android without any of the manufacturer's extras

Well, I have a Nexus and I still see a few applications that I don't want and can't even remove. But you are right that it's a better than others I've seen.

What's worse though is that they apparently don't have any QA whatsoever since they pushed an update that made the device basically unusable (keywords: Nexus 7 2012 Android 5).

Re: Class action lawsuit filed against Lenovo over Superfish

#68
post #7

"Notably, Lenovo did not preinstall the Superfish program on any of its computer models that were marketed to businesses or more sophisticated computer users." That's a particularly damning accusation.

I'm wondering how'd they figure out if a user (not business) is a 'more sophisticated' computer user.

My guess is that just refers to higher end models.

Re: Class action lawsuit filed against Lenovo over Superfish

#69
post #25

Earlier quoted context omitted.

and then have it freeze and restart every day -__- (I guess is just my particular experience and might not apply to everyone)

To be fair. I didn't do this I'm running what came on it and mine freezes and restarts several times a day anyway...

Any Android 2.x I've touched was unusable piece of .. software. I seriously don't see how they dared to sell it to people. Can't even imagine what 1.x looked like. My experience with 4.x is much better in this regard.

Re: Class action lawsuit filed against Lenovo over Superfish

#70

.. reinstall any computer you get from scratch; Firmware Bios spying is of course much harder to get rid from.

Upvoted since reinstalling is a valuable skill to learn and cultivate.

You know, my father used to love motorbikes when he was young. Since he lived in a communist state(Poland) all he could get were Soviet-made motorcycles, which, as brilliant as they were, had a tendency to die suddenly after ~1000km even if bought a new one. But my dad let me in on a secret - he said that even if you bought, you had to take it completely apart, including the engine, re-lubricate everything, replace seals with a different type, put it all together and then you got yourself a best bike in the world - it wouldn't fall apart from few thousand km, it would serve you for years. He also used to believe that the ability to take apart and assemble a motorcycle is a good thing to learn.

Me? I believe it's great that I live in a free country where I can buy a new motorcycle and not have to take it apart to make it safe to use, or consider engine-building skill to be essential.

And as much as I enjoy working with software, I don't think reinstalling windows just to avoid spyware should be considered essential, or that regular people should have to know how to do it. For your regular Mr or Mrs Smith reinstalling is not a valuable skill - computers are tools which should just work.

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