Earlier quoted context omitted.
>in one sentence with fewer than 20 words Seems like an arbitrary restriction to put on something that's probably complex.
It's essentially "Explain it like I'm 5", which in this case can help discern between an interesting corporate experiment and PR bullshit. No one wants to get halfway through an article claiming the former and ending up being the latter. If Zappos has a unique take on how to replace middle management, let's all hear it.
>If Zappos has a unique take on how to replace middle management, let's all hear it.
I think their idea is in this book, mentioned in the article, that they asked all zappos employees to read: http://www.reinventingorganizations.com/