Crashlytics now serves over 1M apps • Hacker News Board

Re: Crashlytics now serves over 1M apps

#21

Post by clarle » Wed, Apr 22, 2015, 7:47 PM UTC

RodrigoAyala wrote: post #16

Excellent! It's my favorite bug catcher on both platforms :). Question: How Crashlytics (or Fabric) lives? It's free, but how are they making money to survive? I'm asking because it's an awesome service, and I want to know if they will be free forever, or in some point (like how did happen with Pivotal Tracker) they will charge with an ugly and useless free option.

According to their privacy policy, Crashlytics aggregates the data that's being collected in every app.

"Crashlytics does aggregate information across Developers in a non-personally identifiable way. Such aggregate and anonymous information is used by Crashlytics to (i) improve the Services, (ii) create analysis of trends or behaviors and (iii) other similar uses, but always in an aggregate and anonymous way."

Knowing what apps are trending probably helps Twitter to make decisions on what to focus on next (like with the Meerkat / Periscope apps, and their acquisition of Periscope). That data should probably be enough for Twitter to keep it free for now.

Re: Crashlytics now serves over 1M apps

#22

Post by guelo » Wed, Apr 22, 2015, 7:52 PM UTC

herbturbo wrote: post #18

guelo wrote: post #10

The problem with Crashlytics is that you can't get your data out besides through their pretty website. Their search is limited and there's no adhoc querying. There's no API so you can't integrate with any of your other tools. Also, you have to trust Twitter with your app's data.

They also need to add proper alerting. Telling me that my app with 1m users has reached "Impact Level 2" for a particular bug because it's affected 50 people is basically useless.

If they had a proper querying API you could build your own alerting and integrate it with PagerDuty or whatever system you might use.

Re: Crashlytics now serves over 1M apps

#23

Post by ttol » Wed, Apr 22, 2015, 8:10 PM UTC

guelo wrote: post #22

herbturbo wrote: post #18

Earlier quoted context omitted.

They also need to add proper alerting. Telling me that my app with 1m users has reached "Impact Level 2" for a particular bug because it's affected 50 people is basically useless.

If they had a proper querying API you could build your own alerting and integrate it with PagerDuty or whatever system you might use.

We actually integrate with PagerDuty and a bunch of other services already (users can submit integrations too) :-)

Existing integrations: http://try.crashlytics.com/integrations/

Submit integrations using: https://github.com/crashlytics/crashlytics-services

Re: Crashlytics now serves over 1M apps

#24

Post by kzhahou » Wed, Apr 22, 2015, 8:20 PM UTC

mobileexpert wrote: post #2

There is no way this is calculated on a 'fair' basis. There are around 3 million apps total between different platforms for mobile. This 1M number must be calculated counting versions of apps as new apps.

Yeah, 1M sounds super fishy. Is this like when websites publishes total number of accounts, but not DAU?

> our systems have now seen more than 1 million apps integrated with Crashlytics!

If you parse this, "have now seen" != "today has active"

Re: Crashlytics now serves over 1M apps

#25

Post by k-mcgrady » Wed, Apr 22, 2015, 8:26 PM UTC

guelo wrote: post #10

The problem with Crashlytics is that you can't get your data out besides through their pretty website. Their search is limited and there's no adhoc querying. There's no API so you can't integrate with any of your other tools. Also, you have to trust Twitter with your app's data.

>> "There's no API so you can't integrate with any of your other tools."

There's no API but they do offer some integrations with things like Asana, BitBucket, Slack etc. through the settings page.

Re: Crashlytics now serves over 1M apps

#26

Post by k-mcgrady » Wed, Apr 22, 2015, 8:28 PM UTC

sinatra wrote: post #14

This may be a good place to ask: Now that Testflight is gone, what do you recommend for getting crash reports (incl stack trace) in iOS apps? Crashlytics?

Crashlytics (or Fabric - I wish they'd settle on a name) is now and has always been better than TestFlight imo. Distributing new builds is as simple as archiving (iOS) and clicking a button in your menu bar.

Re: Crashlytics now serves over 1M apps

#27

Post by guelo » Wed, Apr 22, 2015, 9:24 PM UTC

ttol wrote: post #23

guelo wrote: post #22

Earlier quoted context omitted.

If they had a proper querying API you could build your own alerting and integrate it with PagerDuty or whatever system you might use.

We actually integrate with PagerDuty and a bunch of other services already (users can submit integrations too) :-) Existing integrations: http://try.crashlytics.com/integrations/ Submit integrations using: https://github.com/crashlytics/crashlytics-services

The only thing those integrations do is handle the existing Crashlytics-defined alerts. I'm not allowed to define my own alerts.

Re: Crashlytics now serves over 1M apps

#28

Post by robkwok » Wed, Apr 22, 2015, 9:27 PM UTC

guelo wrote: post #10

The problem with Crashlytics is that you can't get your data out besides through their pretty website. Their search is limited and there's no adhoc querying. There's no API so you can't integrate with any of your other tools. Also, you have to trust Twitter with your app's data.

Have you guys tried out Crittercism? (Full disclosure - I'm Rob, one of the founders and CTO) - We have an API (http://docs.crittercism.com/api/api.html), alerting, PagerDuty integration, automatic tracking of events like loss of internet connectivity, app background/foreground, etc.

Re: Crashlytics now serves over 1M apps

#29

Post by chattamatt » Wed, Apr 22, 2015, 10:58 PM UTC

guelo wrote: post #10

The problem with Crashlytics is that you can't get your data out besides through their pretty website. Their search is limited and there's no adhoc querying. There's no API so you can't integrate with any of your other tools. Also, you have to trust Twitter with your app's data.

This may not be relevant anymore, but last year I made a simple tool to get stats out: https://github.com/MattNewberry/crashstats

Re: Crashlytics now serves over 1M apps

#30

Post by kidproquo » Thu, Apr 23, 2015, 12:30 PM UTC

sinatra wrote: post #14

This may be a good place to ask: Now that Testflight is gone, what do you recommend for getting crash reports (incl stack trace) in iOS apps? Crashlytics?

Yes, I can heartily recommend Crashlytics/Fabric.io. I used it for my just-released music game app (http://www.reddit.com/r/FlamingNotes) on iOS and Android. Slick integration.