Well that's pretty much the case with everyone who quits a big company and goes on "his own path" adventure. It's not something specific to Apple, but I guess putting it "I quit Apple" makes you cool?
I Quit: What really goes on at Apple
471–480 of 566 posts
Re: I Quit: What really goes on at Apple
#472Earlier quoted context omitted.
You are painting with an overly broad brush. Where I work, our Support Heroes (yes, we call them Heroes because the lengths they go to for our customers are heroic) are one of the main reasons so many of our customers love us and stick with us so long. You've probably heard that it can cost ~5x more to acquire a new customer than retain an existing one. An exceptional Customer Support team is your front line in fight…
> Where I work, our Support Heroes Smugmug? Smugmug's support staff is great. There is a huge difference when dealing with regular customer support, and customer support that goes above and beyond to provide exceptional service. Smugmug Crutchfield Dreamhost Nordstrom All provide great, consistent support.
As someone who works at Crutchfield, I really appreciate the props. Customer support during the entire shopping experience is a huge priority for everyone here. Bill Crutchfield's relentless focus on the customer experience is legendary.
Re: I Quit: What really goes on at Apple
#473Earlier quoted context omitted.
With this negative image among developers in the Valley, how is Apple able to attract top quality engineers? They probably are not. Anecdotally, I still haven't met one single engineer who would love to work for Apple though they love using Apple products. Apple is not even on the list of all top graduating kids who wants a job in top valley firms (Google, FB, Dropbox, Twitter, AirBnB, Uber, Pinterest, LinkedIn, Quor…
From the outside, it definitely looks like the closer it gets to hardware, the better engineers at Apple get. Metal is awesome, Metal shading language and recent clang progress not bad too, Swift a little bit wonky but interesting — but the quality of their customer-facing software, especially ui stuff (not design, but I engineering) is getting worse and worse. It just doesn't "just work" anymore.
> (Mac OSX UI) doesn't "just work" anymore
Please, if someone can sell a Linux with the same polish as Mac OSX, and as low-administration time, I would agree to pay about $200 per year for it. I've switched away from Ubuntu after being unable to resolve a problem after upgrade two years ago (which cost me 4 days). I spend 2x more on computers for Macbooks, not because of the hardware but because of Mac OSX.
I don't know how large is the audience for a paid workproof Linux, but I wish someone would build it.
Re: I Quit: What really goes on at Apple
#474I was under the impression that this is an accepted thing for both Apple and Microsoft, while Google is the "we know what's good and you products deal with it" company.
Re: I Quit: What really goes on at Apple
#475In "Becoming Steve Jobs", Tim Cook says the following in regards to Apple's collusion scandal: "I know where Steve's head was. He wasn't doing anything to hold down salaries; it never came up. He had a simple objective: if we were working together on something, like with Intel, where we threw everything in the middle of the table and said, 'let's convert the Mac to the Intel processor', well, when we did that, we did…
I really wish they could actually admit wrongdoing in the lawsuits, I suggest with an apology letter.
they are still in the point they want to marginalize damage done, as amount of compensation is till being discussed.
Re: I Quit: What really goes on at Apple
#476Wow... I expect that things are not as shiny and glamoury as they seem, but this!?!
Re: I Quit: What really goes on at Apple
#477Ever heard of 'fast-paced' work environment. Sadly I run a tiny small company, where we make it loud and clear. That it's fast-paced work environment, full of stress, haste and everything in between.
Even for me as an owner, this has deteriorated my life. I run an international shipping company. And every shipment is time-definite, not because they are, because customers make it so.
Such kind of job, is not for everyone, therefore we make it loud and clear, we have a lot of fun too, to compensate for it and I make it clear to my guys.
Anyhow, we do not have a culture of 'disrespect' but in a fast-paced environment, moods swings are pretty common.
Again it's not for everyone. Ask me frankly, 911 or Police are less stressful than we are. as you laid out., as If police job is more stressful.
Re: I Quit: What really goes on at Apple
#478News@11: Working at BigCorpXYZ is not rainbows and puppies like in the brochure. Who knew.
Re: I Quit: What really goes on at Apple
#479Earlier quoted context omitted.
I've heard that Apple is notorious for discouraging employees from having tech-oriented blogs.
Yea, I want a Mac version of The Old New Thing.
http://www.folklore.org has a lot of similar insider stories, although as they're from the original Mac era they're all fairly old now.
Re: I Quit: What really goes on at Apple
#480"The common language spoken being passive aggression, sarcasm and Kool-Aid fuelled stories of ‘success’ designed to manipulate and intimidate naive workers who have never experienced corporate life outside the Apple walls"
Sounds like all experiences I've had with the private sector although I have had better experiences with teams and general behaviour of team mates. I think founders of companies expect everyone to have the same belief in their business as they do but with less money out of it and no real influence over the company...that and not everyone thinks the same.